This app installed and showing up in our Sales Channels but when I click on any of the links the page content is empty so I'm unable to manage our listings through Shopify.
bad app an bad support, app support refers to ebay seller support, ebay seller support refers to app support. combined shipping is not working on ebay with this app.
For some reason ebay orders appear in shopify. When you use third party multi channel shipping integrations (like 99% of serious sellers will), it creates duplicate orders - 1 for shopify and one for ebay. Really annoying because we found the rest of the app worked well. But these duplicate orders are making things very messy and add the potential for costly shipping mistakes.
Thanks for the feedback Spartan Music. The channel is working as designed, to create eBay orders in Shopify. Those orders should also sync with your third party fulfillment service from Shopify and if possible, it would be recommended to turn off the sync with the fulfillment service if they're connected directly to eBay.
I tried installing this app but it never showed up in my app center. Came here to search for a solution and saw many not so favorable comments on this app. Could use some help please.
We've reached out directly with some assistance GeekStop
PickaPocket Sunglasses & Accessories Shopping Free UK Shipping
It just doesn't work, I deleted all my current eBay listings when this came out as I thought it was too good to be true, turns out it was, and now I've lost a hell of a lot of money!
Sorry to hear that you've run into some issues PickaPocket Sunglasses & Accessories. We've reached out to you directly to offer assistance.
This app used to work, now...nothing. It's showing up in our Sales Channels but when I click on any of the links the page content is empty so I'm unable to manage our listings through Shopify.
We've reached out directly to offer assistance Denise Albright®
I have waited for a month and a half for them to respond and still have not received a solution! I am able to list with other third party eBay integration Apps - and not with eBay's own App! The moment I try to connect my eBay account it says that eBay.co.uk only supports EUR. Firstly my store currency is EUR. Secondly, I want to connect to eBay.de (not UK) - but I can't get past the error message. The app just assumes UK because the my store location is UK. The developers have no response for me in 1.5 months! Super frustrating.
We apologize for the delayed response Anuschka (EU). We've requested an update from our developers and will update you with any additional information within the ongoing support ticket.
Only Comic Fans
Bulk edit is terrible. I simple want to change all items to USED, from NEW and i am forced to do this one by one. This is not good enough.
Thank you for the feedback regarding bulk edit Only Comic Fans
Very incomplete App, works to a degree but bulk edit options are terrible. I want to use a custom ebay description, so I have to go into each listing and select "use custom ebay listing" which doesn't sound so bad but the app is so slow, crashes and doesn't load about 1 in every 3 listing, I have to edit manually 380 listings, if it was quick and worked I could do this in about 20mins for all 380 if it had bulk options about 2mins to all 380, but it has taken me 30mins to just do 30 of them!!!!
We apologize for the frustration caused by having to edit the listings individually as well as experiencing problems with the load time SCoellPhotography. We've forwarded the feedback on to our developers.
Bits of Australia
Major issue for Australian stores that we only found out about having spent a lot of time fully integrating the app to with our existing ebay channel.
The app does not show the GST element of a sale when the sale goes into Shopify. This means that customer order information like tax invoices and Shopify reporting re taxes is incorrect as it shows no gst included on Ebay sales.
Ebay support have said they are aware of the issue but have no workaround or no timeframe for the fix.
Wish I knew this before setting this up.
Thank you for reaching out with your questions and concerns Bits of Australia. We've forwarded the request to our developers.