Powerful new features, services and plugins for your Shopify store
eBay

eBay

Developed by eBay, Inc.

80 reviews
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Price: Custom More info
  • Reach more than 171 million active buyers
  • Manage your store’s inventory and sales channels all in one place
  • Expand your brand footprint on eBay’s global marketplace

Selling with Shopify and eBay


When you integrate your Shopify business on eBay, you can effortlessly sync your products, manage your eBay orders, and increase your sales velocity.


It’s simple to merge your Shopify business onto eBay. eBay’s Shopify partnership gives your business instant exposure to the eBay online marketplace and mobile apps. It has never been easier to increase the visibility of your products and become a better seller.


Here’s what you can do when you sell with Shopify and eBay:


  • Consolidate your inventory and order management fluidly between Shopify and eBay

  • Grow your brand footprint on eBay’s global marketplaces

  • Manage your eBay business policies from inside Shopify

  • Communicate with customers using built-in eBay messaging

  • Increase your selling velocity

  • Showcase your products to more than 171 million buyers on the web and mobile


Now’s the perfect time to get selling with eBay and Shopify. Take your business to the next level, and let our eBay app simplify your multi-channel strategy.


** The eBay sales channel is currently available for eBay.com and eBay.ca (US & Canada only). eBay Motors (Parts & Accessories) and additional geographical markets will be supported in the near future.

eBay reviews

80 reviews
  1. 5 stars (19 reviews)
  2. 4 stars (12 reviews)
  3. 3 stars (4 reviews)
  4. 2 stars (4 reviews)
  5. 1 star (41 reviews)

I sell high end clothing manufactured by our business (not drop shipping).

I received an email stating that my listings would be terminated if I didn't fix an issue: contact information and offsite links not allowed.

I decided to voluntarily end all listings as my product descriptions in Shopify include a link to the size chart hosted on our site.

We obviously encourage users to verify their size before making an expensive clothing purchase. The link to our size chart in our Shopify product descriptions keeps things decluttered.

When the app syncs, the links in the description are included in the eBay listing. Having to go through every synced product listing on eBay to post the sizing chart would be too time consuming and I'm not willing to embed the chart in our product descriptions in our Shopify store.

That, coupled with the high fees on our products, just isn't profitable.

I believed that this app might add another feasible sales stream, but it's really not worth the frustration or fees involved.

EDIT:

I have received an email in regards to this review. I have never been more impressed with how quickly and professionally a large corporation has responded in order to help solve the issues.

Suffice to say, they went as far as speaking to their developers to automate my link issue in order for me to remain within eBay's terms of having no external links in product descriptions. On top of that, they recommended paid subscriptions which will decrease listings costs and fees. So I've changed my review to reflect this high level of customer service.

posted

Support: Very awesome support. They take their time to help us find work around to features that we were once familiar with while working with other software.

App: Everything is working to our standards and we are happy. There are still bugs here and there and once we find out what those are, we report it and it is fixed.

Overall: We are happy with the support and the features of the app so far. We hope to see more features soon to make this app even better.

posted

I experienced severe problems syncing inventory with Shopify. eBay was adding inventory to my Shopify balance. I reported to eBay on several occasions over a lengthy period. I included screenshots of inventory activity showing eBay adding inventory to my Shopify balance. I had to cancel sales due to incorrect inventory balances. I would love to see this work, but for now I would not recommend.

The original issues have been resolved. I have added items over time & I believe the app is working. I am going through the learning curve, but my questions have been answered timely. I feel comfortable recommending the app & revising my rating to 4 stars. I will continue to monitor & update again at a later date.

posted

Update 02/13/2018 App is working well and requires very little input. Customer support is now quick to respond to questions.

Update: I have now contacted support 3 times concerning trying to make this work. They are not even able to list 1 item for me, The they send back links to read and tecno talk that means nothing to me.

I have been trying for 3 days. I have failed to list 1 product. At first all I got was error messages, Now it just tells me my Products are ready to publish but I keep publishing them and Nothing. If you have apps in your app store that does this well why doesn't yours work? Wasted a lot of my time which I do not have.

posted

Is eBay Motors coming anytime soon? I have a store based solely on car parts and I am missing out on potential sales because I can't list them in the correct category!

posted

We've been working with this App for about one month now. We initially added a small number of items to test the product. A few issues came up as we expected with a new app going into production, and the Support Staff worked with us to resolve all issues. Very happy with the immediate responses from Support along with explanations and suggestions. Documentation provided is Very Good and helpful as well. So far, pleased with this integration and looking forward to further improvements and development. Now have approx. 300 items listed on ebay via this App. This Review last updated 12/29/17

posted

Hello World.

I did have some minor issues. Sheryl at eBay support was able to help me. Just send Tech Support an email. They are pretty fast on responding. I would say within 5 minutes they replied to each of my issues.

I also could not sync but they showed me how to refresh all my items. After that, I was able to publish quickly and make the order. Here are some things I have learned so far.

BULK EDITING
eBay app has a bulk editing interface but I did not see it force the changes over to Shopify when I made changes to my titles. Shopify also has a bulk editing interface. You can also use Shopify CSV to make quick changes to thousands of items in an excel spreadsheet then upload it back up.

TECH SUPPORT
I see a lot of reviews but very little talk about contacting tech support. So far tech support has been key to helping me with most of my issues.

SALES TAX
eBay app does not yet have this feature among some others. You can update this via the eBay listing. The developers do not recommend updating anything else. If your listing unsyncs you can try Force Sync directly with your product from the eBay app.

EDITING via eBAY LISTING
I was told that updating an eBay listing from eBay is not recommend or it might unsync with Shopify. That being said some things are necessary such as sales tax. If you get unsynced you can try Force Sync which is located on the eBay app under Listing on the product page. Contact tech support for further help

ADDING PICTURES AFTER IT's BEEN LISTED
I tried adding pictures after my product was listed. It didn't show up and if you add pictures from eBay it might remove your other images. Tech support gave me a workaround until they get this fixed. You will need to unpublish and remove your listing from the eBay app. Open publish and Import New. Then publish your product again so all your pictures will show.

CHANGING CATEGORIES
Is working! =)

hope this helps.

posted

I like it ideally, however some listing import as not in stock, on ebay end, and Ebay haven't been very helpful, they said the was working on it, over a weeknago, and still importing the same way. Also once an item sells it remains active.

posted

Initially had problems syncing our existing ebay items to Shopify. I reached out to support and they were able to fix the problem within a few days.
Loading items to ebay with this app is a breeze.

posted

This app has worked very well for us. No problems and easy to use. Been using it for a couple months now. I do have a couple suggestions:

1) There should be a way to assign items to your eBay store categories within the app.

2) Custom eBay descriptions should be made to be "Mobile Friendly" automatically.

If these features were available, it would save a couple steps, allowing us to upload items more quickly, in turn, sell more - a win for everyone!

Overall, I would highly recommend it. Thanks!

posted
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Custom

Free to install, fees may apply

Requirements

Shopify Lite $9/mth Plan or Higher
PayPal account for eBayfree
eBay US or Canada accountfree
Sell in USD or CAD currency

Support & Sales

eBay, Inc.
help@connectebaysupport.com
connectebay.zendesk.com
not provided
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Integrations

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eBay

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