
OE: Order Editor & Upsell
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Enable customers to self-edit their orders and upsell product recommendations driving up AOV
Wrong address! Forgot my discount code! Can I change color? - never receive a support ticket like this again. With Order Editor, you can allow customers to self-service their most common support queries directly after checking out, critically without contacting your support team. Combine this with email/sms flows, and you can drive up AOV by offering the customers a window of time before their parcel ships to add additional items.
- Validate Shipping Addresses- prompt customers to fix issues straight away
- Self Serviced address, product, discount, variant and quantity changes
- Create easy one click upsells on the Thank You and Order Status pages
- Automatic Unpaid Edit rollbacks
- Allow customers to request cancellation, generate invoices or contact support
- Elementi chiave
- Si usa dal pannello di controllo Shopify
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Account cliente
- checkout
- erp
- klavyio
Categorie
Aggiornamenti sugli ordini
Gestione degli ordini
Prezzi
Sandbox
Gratis
- Test the features of Order Editor
Legend
$19 /mese
- Unlimited Order Edits
- Best-In-Class Order Editing Extensions
- Edit Variant, Product, Quantity & Upsell
- Free Address Validation
- Update Address/Contact/Order Note
- Order Cancellation & Refund Requests
- Dedicated Priority Support
Prova gratuita di 3 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.
Recensioni (18)
- Il 100% delle recensioni ha 5 stelle
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Il 0% delle recensioni ha 4 stelle
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Il 0% delle recensioni ha 3 stelle
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Il 0% delle recensioni ha 2 stelle
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Il 0% delle recensioni ha 1 stelle
Best order editing app on the store. Have tried multiple others and this is by far the best. Works smoothly, does what it promises and doesn't bug/crash.
This app is incredible! It delivers all the essential features needed by merchants like me who want to allow customers to edit their orders manually. These features are particularly useful if a customer notices an address error after purchasing or if someone completes an order unintentionally through the PayPal express checkout and wishes to cancel it immediately. This capability can significantly reduce email tickets and help avoid payment transaction fees for fully refunded orders.
Ebb: Order Editing is an excellent app for Shopify merchants, offering seamless customer-driven edits such as address updates, order cancellations, modifications, and contact detail changes—all in real time. With responsive customer service and time-saving features, it’s a must-have for efficient order management!
Fantastic new app for order editing. I picked this app because it had all the features of another top leading order editing app, plus it appeared to be in further development - and indeed it is - which opens ways to get all that's needed for the perfect user experience.
If you want to add order editing to reduce customer support, other apps that offer limited options (e.g. just order cancellation or address change) won't make a dent, and you need an app like this.
UI is very clean and in line with the store theme.
Excellent responsive support
This review made our day.
"Appeared to be in further development - and indeed it is" - you caught us. We basically live in our code editors at this point.
Can't wait to show you what's next.
Nick
An absolutely amazing app that does exactly what it should and more! We have a small use case for simply letting our customers change their shipping address after they order. Sometimes autofill was causing them to enter the wrong address.
Customers can download an invoice as a pdf, which is an added bonus as well!
Assistenza
Assistenza app fornita da OE Apps.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Tibubeneng, BA, ID
Lanciata
21 agosto 2024
Accesso ai dati
Questa app deve accedere ai seguenti dati per funzionare con il tuo negozio. Scopri perché su informativa sulla privacy degli sviluppatori.
Visualizza dati personali:
Clienti, Proprietario del negozio
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Clienti
Name, indirizzo email, numero di telefono, indirizzo fisico, geolocation, Indirizzo IP, browser e sistema operativo
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Proprietario del negozio
Name, indirizzo email, numero di telefono, indirizzo fisico
Visualizza e modifica dati del negozio:
Clienti, prodotti, ordini, credito in negozio, Negozio online
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Modifica clienti
Dati dei clienti
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Visualizza prodotti
Scorte, prodotti, inserzioni dei prodotti, or collezioni
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Modifica ordini
Tutti i dettagli degli ordini degli ultimi 60 giorni, evasione assegnata, bozze di ordini, evasioni degli ordini, evasione gestita da un merchant, modifiche degli ordini, resi, dati di spedizione, or evasione di terze parti
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Modifica credito in negozio
Conti con credito in negozio or transazioni dei conti con credito in negozio
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Modifica il negozio online
Pagina di check-out
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Visualizza altri dati
Impostazioni Shopify Markets, impostazioni di branding del check-out, sedi, or Termini di pagamento
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