The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
a very robust integrations app. not easy to setup, but very capable. if your integration requires customization some understanding of APIs and SQL can be a plus, but the consultants do a good job of setting it up for you.
ebridge support can sometimes be a little slower to resolve a ticket than i'd prefer.
overall, the capabilities of the product make up for the less than perfect support and sometimes complicated setup.
Really love getting feedback from real merchants using our app. Thanks for taking the time! Glad it is robust and useful. We hear your concern on support. I'll get your message to the team. We look forward to impressing you next time you have a support ticket!! :) Thanks. Enjoy the day.