What this app promises is exciting. Automated syncing between Quickbooks and our online sales. "When" it works, it's awesome. The issue is that it seems to break weekly. This week's break was that it stopped pulling in bank transaction fees associated with credit card sales on Shopify. It just started sending transactions to Quickbooks that don't have the fees separated or deducted. Two weeks ago it worked fine, this week, it's broken. 3 days of exchanging emails with foreign tech support and they tell us to disconnect and reconnect our processor. Doing that gives a warning that it will erase all transaction history. There's no way I'm willing to do that based on an email from someone in Asia that just says to try it.
So, support is poor, system breaks weekly, but when it works it's awesome. Oh, and it's quite expensive!
Great app. Easy to use, and does the job!
Our website: https://www.agmhomestore.com/
When I first started using this app, I was very pleased because it makes a huge difference automating accounting for Etsy and Shopify to QuickBooks. A big time saver! When I had a problem with their billing department, they weren't so quick to respond and correct the problem. I would give them five stars if they'd up their customer service. And honestly, I'm very glad we were finally able to work out the issues, because I would hate to have to go back to manually reconciling Etsy and Shopify to Quickbooks! I will continue to use it, and would recommend it.
The 101 Series Store
Easy...one click and everything is in Quickbooks...can you imagine doing that manually?
Great app, has some limitations for quickbook desktop users, but overall has done a good job, we have more free time to grow our business, rather than thinking of what was sold how much and, more time to grow the business. thanks unify.
Love this app! I've been using it for a year now and it makes my bookkeeping so much easier! I can schedule the downloads to occur daily, automatically. No more spreadsheets over here! I use it for both my Shopify and Etsy stores.
Inslee By Design
I suggest anyone using Shopify Payments as their payments gateway avoid this app. We began using Unify almost a year ago. Because Shopify Payments deducts their fees from their payouts we were unable to match transactions in QuickBooks Online, our accounting software. Unify’s solution was a complicated, time consuming, error prone daily process, which created problem entries in our balance sheet. Unify management refused to put my feature request on their development team’s road map.
I found another solution, Cloud Cart Connector. This app’s development team had my feature request installed in less than one hour. CCC’s USA based support is excellent. As soon as I installed Cloud Cart Connector I felt that a huge burden had been lifted off my back.
Bee Wick Hemp Wick
Super easy to use, saves us a ton of time!
Super helpful syncing every detail to every order with Xero. Makes life a lot easier!
Type A Machines
I came back to ECC cloud after a stint manually exporting sales from Shopify and importing them into QuickBooks. ECC Cloud is so much easier. It maps products from Shopify to QuickBooks so if you use different part numbers in your web-store for sales than you do to in QuickBooks for purchasing you can still keep your inventory straight. Sync works perfectly as long as you only have one payment channel in Shopify, as ECC Cloud will only allow you to sink to one QuickBooks accounts. Manually changing the payment accounts for occasional Paypal purchases that sync to my Shopify payment account in QuickBooks are still more of a time saver than manually importing. My sales data is up to date and I can basically just set it up and let it go until reconciliation time.
Only ease of use issue is that you have to be pretty careful when mapping products from Shopify to QuickBooks that you update the correct channel. I've overwritten QuickBooks data when I meant to sync across to Shopify and had to go fix my mistake in a before my Shopify customers noticed that the prices had apparently gone all wonky..