Reseñas (316)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
16 de febrero de 2023

Off to an excellent start. I feel much more comfortable after the extensive onboarding with the help of Prerit. Would recommend Webgility if you are looking to integrate QB with Shopify.

Asheville Threads
Estados Unidos
29 días usando la aplicación
7 de julio de 2022

Overall this has been a great help to us and I think it will be very helpful with our website. We look forward to using it.

Sassy Frass Tees & Gift Boutique
Estados Unidos
28 días usando la aplicación
1 de septiembre de 2017

Terrible product even worse customer service.

I have attempted to use this for the last year. it worked alright at first. Then a couple months in it would crash every time I would try to sync my orders with Quickbooks Enterprise. I would go through the steps of the manual sync process and then try to re connect quick books with this software, when that didnt work I would contact customer support, when they would finally respond (some times this would take multiple days) they would go through that same process I had just done with remote control and then finally when that didn't work they would fix it on their end. I had to go through this every week. 30 minutes to an hour every time I needed to sync. I could have manually entered in less time then that.
They have since seemed to fix this issue, but i am still weary. My plan was to cancel at the end of the year. The other day I was charged for the next year, I called in to try to get a refund and cancel the service, but they said it was against their policy. This is partly my fault for not canceling in time, but come on! I am not going to be using this software, and I am out $1000. In my opinion, that is a pretty terrible way to treat a customer.

Bruer Llc
Estados Unidos
Alrededor de 2 años usando la aplicación
28 de junio de 2022

Webgility is absolutely amazing!! The amount of time it saves us in data entry alone is astounding and then with their intelligence feature and other benefits... it truly aids in becoming an omnichannel ecommerce company. The onboarding and implementation training is very thorough and helpful! It's so great to know we have support at all times and aren't just left hanging and trying to learn and figure out the system alone. The customer service has been extremely superb and I'm so grateful to have found this tool!!

Boulder Tool Belts
Estados Unidos
26 días usando la aplicación
6 de marzo de 2020

I had some issues with one of my channels not updating, but Himanshu fixed it with ease. He didn't skip a beat, even with my microphone not working. He is awesome

amavara
Estados Unidos
25 días usando la aplicación
6 de diciembre de 2022

Onboarding with Fazian was terrific, he was very thorough in walking my team thru integration and setup. I often had many questions and he would address each before continuing on. I do expect I will need his or tech support going forward BUT the basic fundamentals are in place.

Neve Designs
Estados Unidos
25 días usando la aplicación
21 de febrero de 2023

Prerit was very helpful with the setup. He was patient, calm and professional. I would love to have additional sessions with him as he has always been fantastic at resolving issues and providing clear guidance.

Pioka-usa
Estados Unidos
24 días usando la aplicación
15 de septiembre de 2021

I kept receiving an error code that no items or one or more of my amounts was not associated with an item in Quickbooks. Kanishk was readily available to help with exceptional customer service. The issue was quite simple to fix and reconnecting to Quickbooks with the Webgility extender resolved the issue. Thank you for the wonderful customer service!

Lucca Boutique
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 18 de marzo de 2020

Himanshu's help was awesome! The tech support at Webgility is terrific, they respond quickly and are always so friendly!!

Luxe Architectural
Estados Unidos
23 días usando la aplicación
30 de marzo de 2016

Great app, has some limitations for quickbook desktop users, but overall has done a good job, we have more free time to grow our business, rather than thinking of what was sold how much and, more time to grow the business. thanks unify.

Chemseal Pixelsupply
Estados Unidos
Más de 1 año usando la aplicación