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I have been a customer of Webgility for the last several years, relying on the app to sync my online Shopify store with my brick and mortar sales, with Quickbooks POS as the master data.
Upon Intuit's discontinuation of Quickbooks POS, I elected to migrate to Shopify POS. I am maintaining my accounting data in Quickbooks Financial. Faizan Sheikh has been very helpful in walking me through the process of switching the primary direction of the data flow, and has been very patient with my MANY questions, and thorough in his answers.
I look forward to becoming more comfortable with the new data flow, and feel confident that I have quality help at hand if something is not working as I expect, or if I have any additional questions.
Webgility's technical support has been the most accessible and porfessional I've experienced.
I've been looking for something that will cut down the time for book keeping essentially, this is it. The onboarding process has been very smooth so far. Software looks great and what I am looking for. Faizan is a superstar.
The support is great and the app makes it very easy to sync with QuickBooks online. Smita was fantastic helping me add an additional store!