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If they did not lie to you during the onboarding process, it would not be bad. EXTREMELY over priced for what they WILL NEVER DO.. they DO NOT do complete inventory management. SYNCING inventory counts is not MANAGEMENT.. What company creates a product claiming that but FORGETS products COST MONEY and you have to pay people to those products.. YOu know Vendors?
These people lied to me and told me they handle vendor bills into quickbooks and then after i started paying stated they dont do it.
The customer service is incredible! It has so many great features that allow you to integrate it with Shopify and most other major marketplaces. It allows very fine-grained control over what posts where. It integrates with shipping services. And if there's something you can't figure out how to do, they're only an email or phone call away. Coming from other solutions over the past 20+ years, this is a breath of fresh air. Highly recommended!
We have a rather large 7 figure E-comm business and had been using Netsuite for over 10 years. Netsuite became cost prohibitive and during our research to find new software we came across webgility. It was a perfect match for us since we were already using Quickbooks.
We have dealt with a lot of software companies in our business history and Webgility provides some of the best technical support we have ever experienced. From the onboarding team to the daily support this company is great. I high recommend using Webgility.
Webgility QB Desktop Sync has been a lifesaver! It is the only product we were able to find that successfully and easily synced Shopify to Quickbooks. There is so much functionality! It really seems they thought of everything! The customer support team has been great. We ran in to a strange IT issues getting the initial software downloaded and they were persistent and effective in getting it resolved. The onboarding process is very thorough and necessary to get everything set up. Prerit has been so patient and helpful in teaching me how everything works. I will definitely recommend Webgility to anyone needing to link Shopify to Quickbooks!
Fazian has been extremely helpful with the onboarding process of Webgility. We're very grateful to work with him to get our stores up and running. Webgility has helped us become more organized with our inventory and order processing situation.
Webgility has been VERY helpful for us to eliminate laborious data entry tasks and simplify order processing into Quickbooks from our new Shopify store. Webgility's team has also been very helpful with the set up of the system and responsive to our many questions. We're very happy with this service, well worth the cost! A+ to Prerit and the team!
Webgility has been an excellent solution for streamlining e-commerce accounting for our business. Syncing our ecommerce platforms with our Quickbooks has been a game changer. The customer service team is outstanding especially Aditi and Adarsh!—responsive, knowledgeable, and always helpful.
I have been using this integration Webgility and Quickbooks desktop since October last year (3 months) and it was been working great, the customer support is always there to answer and solve any question that I might had
I faced a problem with a few payouts not syncing properly from Webgility Desktop to QuickBooks Desktop. Aditi Verma provided excellent support, logging in remotely to adjust the payment mapping and resolve the issue. I’m incredibly grateful for the assistance, which allowed me to get back to managing my business smoothly and effectively.
I highly recommend webgility if you want to automate sales from shopify and Amazon into Quickbooks. We have had a smooth setup thanks to Kshitij Tiwari, our implementation specialist. We started with Shopify and are now finalizing Amazon. We get far more detailed information from Amazon than how we were doing it before and we can get this daily, real-time which is wonderful. It is very user friendly and intuititve as well. thank you Webgility. Keep up the great work. thank you Kshitij for your detailed support, and always being there, and for explaining things very clearly. Webgility is lucky to have you. We are too.