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very good customer service - they'll do everything for you. my shopify is now linked with quickbooks with everything flowing in nicely. they do need to help with setup via phone or zoom, but once you're set up, the app is easy to use.
Great to hear this feedback! Thank you!
DO NOT do it. I had signed up for the Lite program for $15/month. For 12 months, they charged me $49/month. They will NOT respond to you. DO NOT use them. I would manually enter your transactions before you spend your hard earned money on this scam company.
Hey pkTURN, thanks for sharing your feedback. To resolve your concerns, we tried to contact you by phone and email several times. We’d be happy to connect with you to talk through these problems. https://help.webgility.com/s/contactsupport
I would not recommend doing business with this company. Their overage charges are absurd and after cancelling 4 days before our renewal date, they charged my credit card for $11,668.00 two days later. They refuse to give the money back. They say their policy requires 7 days notice. They are unhelpful rude thieves.
Love this app! I've been using it for a year now and it makes my bookkeeping so much easier! I can schedule the downloads to occur daily, automatically. No more spreadsheets over here! I use it for both my Shopify and Etsy stores.
Tech Support, Vikram and Himan helped me setting up. Clear communication and responsive. Thank you !
Webgility is an app that helps consolidate information and organize it in a way that makes it manageable to do accounting and inventory tracking. That being said we did not forsee the learning curve or time that was needed to implement this software. Be prepared to invest some time to get this software up and running correctly. The implementation team was a great help but sometimes support and the development team seem like they don't know the answer to our questions. The good news is they are very responsive and will work with you directly to resolve the issue at hand.
Himanshu
He is a great guy! excellent customer service, highly recommended. :)
There are other software out there but this one is the one for implementing all sales channels...tnx
Prerit was helpful and very thorough. He made sure we had understanding of each process before moving on.
I worked with Prerit Agrawal on the Spotify integration with Quickbooks. He was very knowledgeable and professional. So far the response times with any issues/questions has been ok as well. Nehal was very helpful on the tickets when needed help. We started implementing a week ago, this is our second week and working great.
Himanshu
was helpful and friendly, made sure the issue is 100% complete, Great Job!
Thank you so much!