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The software has worked well for us, and when it didn't work as we wanted their support team was extremely helpful and accommodating.
Overall very good app to use with QB. It doesn't sync everything and it takes some getting use to but it is a useful app. The people are very kind as well. They will help you with whatever questions you have.
Thank you to Faizan for assisting in the onboarding process for connecting a new shopify site.
I used this to keep my business up and running. We rely on it everyday to keep things running smoothly.
When I first started using this app, I was very pleased because it makes a huge difference automating accounting for Etsy and Shopify to QuickBooks. A big time saver! When I had a problem with their billing department, they weren't so quick to respond and correct the problem. I would give them five stars if they'd up their customer service. And honestly, I'm very glad we were finally able to work out the issues, because I would hate to have to go back to manually reconciling Etsy and Shopify to Quickbooks! I will continue to use it, and would recommend it.
Vinayak was very helpful with fixing my export challenges. He was very patient and helped explain the problem.
I kept receiving an error code that no items or one or more of my amounts was not associated with an item in Quickbooks. Kanishk was readily available to help with exceptional customer service. The issue was quite simple to fix and reconnecting to Quickbooks with the Webgility extender resolved the issue. Thank you for the wonderful customer service!
Webgility looks to be a great integration for our needs. We needed to automate our Shopify to Quickbooks enterprise sales receipt data entry. One item of note, if using Shopify tax calculation and a state such as Colorado which has multiple jurisdictions per zip code, there will be additional work necessary than simply this integration. Avalara can solve this, as can calculating your sales taxes outside of Quickbooks.
Webgility has incredible customer service and support. The app works really well with QB desktop to record your sales and orders. It does not, sadly, record purchase orders and related invoices, it only works for sales receipts. I am hoping that will change as the rest of the service is great.