Webgility x QuickBooks Desktop

Good stuff. Great support

If you aren't using Webgility, you should be. Their support is PHENOMENAL.

The app works pretty straight forward and the team behind it is very helpful and knowledgeable.

Webgility has helped us automate downloading our orders and posting to the correct Quickbooks account. The onboarding was very easy and they were very helpful!

As with any major change to our bookkeeping side of business, it has not been easy, but with the continued support from Webgility listening to our issues with reconciling our checking account, we are now going strong!
Webgility has helped Shopify transfer to Quick Books just the way we need it to for reconciling issues. We are now ready for our busy season with the help of Prereit!

Simple set up, great customer service

Faizan Sheikh was great at getting us set up and helping us transition into the software. He was great at working with our sales rep Sagan to get everything straightened out. The scheduler for automation is helpful. Everything is sooo customizable so that it makes it easy to fit the way we do our books. The price is steep but the software is worth it. This is soooo much better than the default Quickbooks Desktop Connector that the Shopify-Quickbooks Migration Team failed to implement.

We are very pleased with webgility and it's ability to sync items, customers, tax codes- everything with our Quick Books desktop version and Shopify account. Webgility has saved us hours of manual order entry, which saves us money on staffing. Their customer service is exceptional! They answer very quickly and resolve any questions we may have. Finally there's a way to sync QB desktop to all your online stores!

great customer service, faizan has been wonderful to work with! very thorough with our onboarding experience.

Thanks to Kanishk Sahu's support all my questions concerns and issues were resolved with use of Webgility and Quickbooks Enterprise Desktop.

Prerit Agrawal has been incredibly helpful in getting Webgility back on track after we updated our accounting software. Webgility works to connect our e-commerce platform to our accounting software, and we are very thankful for Prerit's assistance when it was needed.

Faizan and Vipin are very courteous and professional. They have helped not only with integration, but with other setup questions. They have shown a lot of patience in answering my questions and at the same time contacting the other support team to solve the issues. I wish them best of everything. Thank you

Prerit was very helpful integrating the shopify and amazon stores we run into our QB Enterprise software. He was able to troubleshoot a few issues i had and his knowledge of the product and process made the addition of Webgility an easy process

Still new to the app, but so far so good! It is doing what we needed it to do! Installation support went smoothly.

Faizan was a great help in understanding my webgility application. Webgility is very easy to use and link between our POS and shopify.

Webgility is an app that helps consolidate information and organize it in a way that makes it manageable to do accounting and inventory tracking. That being said we did not forsee the learning curve or time that was needed to implement this software. Be prepared to invest some time to get this software up and running correctly. The implementation team was a great help but sometimes support and the development team seem like they don't know the answer to our questions. The good news is they are very responsive and will work with you directly to resolve the issue at hand.

Webgility has been a great product so far, making what should be a difficult and time consuming process very easy. The customer and technical support is by far the best that i've experienced. Highly recommend using Webgility!

Kanishk was very patient with all my questions and talked me to the next step very thoroughly transfering the products to Quickbooks :)

I have been using the app for a few years now and love it! The customer service is amazing!!!!!!!!!

compared to all other apps I tried this one has every feature you could even think about needing. They have been around for over 14 years and they understand what could possibly develop in your business model

The set up process was a great experience. The sales people and trainers were all very knowledgeable and friendly. After three training sessions, I'm up an running with the confidence that if I need anything else, I will be able to get access to quality tech support. Now just looking forward to saving time with the new connection.

Himanshu was efficient and professional, helped get tech setup and working. Great tool and better service! We got connected with Quick Books 2022 with Webgility and tested its working fine.

I kept receiving an error code that no items or one or more of my amounts was not associated with an item in Quickbooks. Kanishk was readily available to help with exceptional customer service. The issue was quite simple to fix and reconnecting to Quickbooks with the Webgility extender resolved the issue. Thank you for the wonderful customer service!

Himanshu
He helped us in updating the Woo-commerce module and which results in downloading the refund and orders successfully.
We have posted them into Quick Books as well.
Thanks!!!

DO NOT do it. I had signed up for the Lite program for $15/month. For 12 months, they charged me $49/month. They will NOT respond to you. DO NOT use them. I would manually enter your transactions before you spend your hard earned money on this scam company.

Great app - makes syncing between Quickbooks Online and my store easy. When I get stuck, support is there to help!

The support I received from Nikhlesh Verma was very comprehensive and effective. Although we couldn't resolve the accounting matter regarding Sales Refunds, this was a functionality issue and not an issue with Nikhlesh. Nikhlesh was very good at helping me.

Very helpful in syncing our Shopify orders to Quickbooks. Their support team is also super responsive and helpful in addressing any issues that arise.

I signed up for a trial account. After the trial, I made a decision to go with another service. The support team was terrible. All I wanted to close/delete my account and all the data they got from my store. The guy named Stephen was harassing me for an hour with questions. Why do you want to delete it? Can we do something else? It was a total waste of my time. They are holding on to all your data.

Himanshu
Was super helpful! Recommend!
We use Webgility to sync up with Quick Books desktop to post orders.

I appreciated the friendly assistance and dedication to making sure my problem was solved! Thank you

Webgility support is always quick to respond and answer my questions! Support has been super helpful

DO NOT USE this app. I got charged my credit card $49.00 for FREE TRAIL. It's a 3rd party App. Shopify asked me to contact Webgility for the REFUND, and I have contacted Webgility customer support for the REFUND, they kicked the ball back to Shopify. I'm going to dispute this from my bank. BAD SUPPORT!! UPSET!!!

Himanshu
Hi - Himansu was great - very sharp on the integration betweens QuickBooks Online and Shopify. I was struggling with which app to use - clearly this is the correct choice!

I have reached out to the support for an issue I had, and the service was great! Nikhlesh was so fast to find the issue. Thank you!

I was greatly helped today by Nikhlesh. We were trying to post a purchase using a Gift card into QuickBooks Online. His knowledge and understanding of the program and my needs were excellent. I thank him very much in resolving my technical issue.

Himanshu
I needed help setting up my account, specifically connecting my quickbooks to my shopify. I received 5 star service and my issue was resolved in minutes! 10/10 recommend!

I just started to use this app, and wow it is very good! I was helped by Nikhlesh, who was VERY helpful from the beginning. So far so good with this app, I would definitely recommend. I am posting orders from shopify to quickbooks, and this seems to integrate seamlessly.

I had a helpful call with support to get me connected to our sql server. He had to work with our IT consultant but it is now resolved. I appreciate the help. The support is great. zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Himanshu was absolutely tremendous today in helping get my account setup. It was as smooth of process as one would hope and I look forward to a long-term partnership utilizing Webgility to sync my Shopify and Amazon stores with QuickBooks .

I had some issues with one of my channels not updating, but Himanshu fixed it with ease. He didn't skip a beat, even with my microphone not working. He is awesome

Himanshu
Was able to solve several issues with my setup and interface to QBO ....
Especially concerning collecting sales taxes and importing transactions that included the sales taxes ... was handled expertly ! ... thank you.

Himanshu
He was extremely helpful in solving my issues. Very attentive to details and problem solving - prompt and excellent service!
Thank you so much

Himanshu
Very helpful and answered all of my questions. I recommend this application.
Thank you for this

Webgility has been a great program for us. Excellent automation between Shopify and Quickbooks Online.
Shekhar was wonderful!!! He came up with a solution for my problem.

Cannot recommend this app enough. Amazing price, everything works as it should and its pretty easy to figure out. If you have any concerns they have live assistance available at all time. I was lucky enough to work with Nikhlesh and now I just reach out to him with any and all questions which he quickly takes action on. BEST APP AND SERVICE!!!

I contacted support and dealt with Himanshu who was very helpful and knowledgeable about my issue. Thanks!

Vinayak was very helpful with fixing my export challenges. He was very patient and helped explain the problem.

I have been using Webgility now for years and I can honestly say it is the best web syncing software out there. It is cost effective and the settings are very detailed. Support is very helpful if you need help configuring. Recently I had an issue getting discounts to map correctly and Chintan helped me get set up correctly and was just lovely.