Webgility QB Desktop Sync

Thank you, Faizan (and the entire Webgility team) for help solve some of our pain points as a company as also help fix a problem caused by our hosting company. We have spent may hours on calls and everyone has been so kind, helpful and most of all patient as we were troubleshooting probably caused by other services. I cannot thank you all enough.

Dave Zabriskie

Webgility is the only integration app I have found to work effectively with Quickbooks desktop since I made the switch from QBPOS to Shopify POS. I still have to do some manual entry - like cost of goods sold - but for the most part it works very well. The Webgility onboarding process is extremely thorough - they took the time to make sure it was all working as best as possible the way I need it, even though I needed quite a bit of help.

The app itself is robust and flexible. We had certain conventions we were using operationally prior to switching, such as importing paid Shopify orders as Sales Receipts and using unpaid Invoices for our B2B customers, which Webgility was able to preserve. This makes continuity in reporting much easier! There are also many conveniences Webgility has embedded in their platform, such as recording processing fees, offering error reports, and flexibility in how items are mapped. However, we were especially impressed with the customer service.

Faizan was our onboarding rep, and he was very methodical and patient- he went through our concerns one by one, and made sure all items were investigated and resolved. We are a company with years of history and operational protocols, and it was a relief to work with an agent who knew the software and was able to make it work with us, rather than us having to change our operations to match the default settings. I would highly recommend Webgility if you are looking to automate syncing information from one system to another.

We moved on from another software and the transition to Webgility has been excellent. Not only is it a great software, easy and intuitive, but the onboarding and customer service has been on point! We have 3 websites all with different requirements and they helped us get everything set up. There were of course some growing pains, but the staff was responsive and helped quickly to resolve. The software saved us a lot of time and energy and has been a positive overall experience.

Amazing experience with Webgility! Our implementation specialist was so knowledgable, so patient, and so supportive and got us up and running in no time. Its a fantastic app but what makes it even more worthwhile is the white glove service they provide. Its second to none. We got immediate support any time we needed it at no additional charge. Its honestly unheard of in the tech world. After months of trying to move from Quickbooks Retail POS to Shopify POS with the worst experience using the Shopify Connector App, Webgility was a god send. Our transactions are posting automatically into Quickbooks Desktop, with everything logging and recording correctly. Our implementation specialist handled the entire setup with us and made sure that all of our settings were setup correctly. Finally, we're back up and running and able to use Quickbooks Desktop and Shopify. Intuit should be promoting Webgility for any of their Retail POS customers that are moving to Shopify POS. Thank you Webgility!