Webgility QB Desktop Sync

Thank you, Faizan (and the entire Webgility team) for help solve some of our pain points as a company as also help fix a problem caused by our hosting company. We have spent may hours on calls and everyone has been so kind, helpful and most of all patient as we were troubleshooting probably caused by other services. I cannot thank you all enough.

Dave Zabriskie

Webgility is the only integration app I have found to work effectively with Quickbooks desktop since I made the switch from QBPOS to Shopify POS. I still have to do some manual entry - like cost of goods sold - but for the most part it works very well. The Webgility onboarding process is extremely thorough - they took the time to make sure it was all working as best as possible the way I need it, even though I needed quite a bit of help.

The app itself is robust and flexible. We had certain conventions we were using operationally prior to switching, such as importing paid Shopify orders as Sales Receipts and using unpaid Invoices for our B2B customers, which Webgility was able to preserve. This makes continuity in reporting much easier! There are also many conveniences Webgility has embedded in their platform, such as recording processing fees, offering error reports, and flexibility in how items are mapped. However, we were especially impressed with the customer service.

Faizan was our onboarding rep, and he was very methodical and patient- he went through our concerns one by one, and made sure all items were investigated and resolved. We are a company with years of history and operational protocols, and it was a relief to work with an agent who knew the software and was able to make it work with us, rather than us having to change our operations to match the default settings. I would highly recommend Webgility if you are looking to automate syncing information from one system to another.

We moved on from another software and the transition to Webgility has been excellent. Not only is it a great software, easy and intuitive, but the onboarding and customer service has been on point! We have 3 websites all with different requirements and they helped us get everything set up. There were of course some growing pains, but the staff was responsive and helped quickly to resolve. The software saved us a lot of time and energy and has been a positive overall experience.

I needed help with automation of data for my online store and Webgility was perfect for our application. The program was easy to install and we received excellent support in guiding us through the process. Took 2 -30 minute sessions and we are already synced. If you have QuickBooks and are trying to sync data to Shopify, then Webgility is gold! It has already saved time and eliminated several manual tasks.