Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
3. november 2014

I see Webgility / eCC's potential to make our life so much easier, but we've had a very difficult integration with Etsy, which has delayed launch significantly. Overall, though, it solves a series of problems we previously had no fix for around ecommerce, QB sales orders and inventory management.

Pros: we're able to post incoming shopify orders directly to QB -- with inventory auto-deducted -- w/out having to hand-enter sales orders. That is wonderful!

Great customer service and support portal.

Decent shipping portal.

Cons: while Etsy integration was promised to us, it has yet to fully work: variants don't map to QB inventory.

Shipping portal could use some more user-friendly tightening to the GUI / default settings.

Sales tax needs regional codes for in-state taxes -- this would make our life so much easier!

Alchemy Goods
USA
Mere end et år bruger appen
Redigeret 23. august 2016

Have been using for over a year now. There were problems in the beginning but ECC support went above and beyond to make things right. Works well with QBooks sync. We have QB Enterprise solutions due to the hundreds of thousands of customers in our database so we pay a hefty fee for the program but it saves countless hours of data input.

The support lately has been sketchy, they used to answer the phone anytime we called but lately it seems we always have to leave a message.

Ripnroll
USA
Mere end et år bruger appen
22. marts 2016

Unify Enterprise has made my job easier. We had a system that synced orders from Shopify to QB Enterprise, but it expired so we chose this. It syncs well and easily. We categorize our sales by class and a class does not populate so I we have to do that manually, but it is more accurate and easier than entering entire sale. Also, we use different locations but we had to pick one for the sync and then go in and change the ones that were not that.
Overall, we are satisfied.

Denim Salon
USA
Mere end et år bruger appen
28. juli 2015

I am fairly new to this program but so far the program has been really good and we are excited about the possibilities it opens up.

Willow Creek Canada
Canada
Cirka et år bruger appen
1. december 2020

Customer service help is helpful but took some time to get access and set up properly. Used with QuickBooks Desktop

MINDINMOTION
USA
Cirka et år bruger appen
Redigeret 6. august 2020


Kanishk has gone up and beyond helping us with the issue. He noticed that we needed to be upgraded. He was very kind and willing to explain thing until we fully understood the process.

Jackson Hole Spirits and Spice
USA
Cirka et år bruger appen
29. maj 2020

a good app, saves an immense amount of time syncing qb premier desktop to shopify. had a couple connection issues with multiuser mode and support spent an hour reconfiguring to make it work. only suggestion is to make sure to install it first on the computer you want it hosted on in the future or, if you have a multiuser, you need to pay them to migrate the webgility dbase to the new computer should you ever want to change it.

Anne Vaughan Jewelry
USA
Cirka et år bruger appen
15. februar 2023

Looking forward to learning the app. Newest version has a simpler layout and Integration was done pretty quickly by staff.

Lunation Stores
USA
10 måneder bruger appen
18. februar 2021

We are using QB and the Webgility app to integrate. There are have been some learning curve glitches to get it setup across multiple computers, but overall the customer service team is easily accessible and although it has taken multiple efforts, they have been helpful in solving all problems. There has been some trial and error setups with discounts and other financial aspects of the integration, but so far we have been able to make everything meet our needs.

jlchildress
USA
9 måneder bruger appen
12. oktober 2020

I use Webgility to sync my Quickbooks Desktop POS and my Shopify store. The product has many features, but some I do not need or do not have experience with. I have struggled a bit to sync my products, but today Smita Sharma helped me tremendously. She gave me many great insights, and made me much more confident in what steps to take. AND, of course I know she and the other staff are always just a phone call away. Smita gets FIVE stars.

Chicago Dance Supply
USA
8 måneder bruger appen