Webgility ‑ QBO & Xero Sync

It works until it doesn't. Not reliable and alot of features have actually don't work until you spend days on chat with c.s. to finally get them fixed or told that feature doesn't work. CUSTOMER SERVICE TECH SUPPORT IS HORRIBLE1

Great Integration so far

I have been using Webgility now for several months and have been very impressed with the whole process. It is an incredibly robust software that was eliminated a great amount of administrative work with creating products in both QBO and Shopify and syncing prices across the two platforms.

I have been working with Prerit for onboarding and subsequent follow up sessions and it has been such a pleasure. He is incredibly patient, professional, thorough and knowledgeable.

The team is very open and responsive to feedback for suggested improvements and I am hopeful that my suggestions will be put into place. Currently, items can only be created in Shopify and "pushed" into QBO. I would also like to be able create items in QBO and "push" them into Shopify. My business often creates items in both areas and it would be a time saver to know that regardless of where they are created, they will be able to sync up.

Webgility support was very helpful in clearing up our issues and the software is now working perfectly.

Thanks.

Great Customer Service & Great Applications!!!!!!!

Customer Service is fantastic here. I've had nearly immediate respond with anything I've asked about.

Aditi was very helpful as well as David Pond and everyone I have dealt with.

Synching QuickBooks Online was seamless.

Syncs well with Quickbooks

Fantastic app! We cannot run our business without it. Customer Service is outstanding. Highly recomend it! The experience with QB and Webgility is impressive after it is all synched.

Highly recommend using Webgility. If you have multichannel fulfilment needs it is your one stop shop to bring everything together.