Webgility x QuickBooks Online

Prerit was very good and was able to quickly get my company onboarded. We did run into a coulple of issues and he will be running them by the team. Great experience.

For nearly 2 years, I have been using Webgility to connect my Shopify and QBO. Today I had an issue with my inventory syncing. I tried all the fixes Webgility recommends on their support pages without any luck. Asked Webgility for a Zoom to figure out a solution -- they were successful. Pleased with the service and outcome.

David Pond helped us with our implementation for years. We had a hard time implementing multiple times with no fault on Webgility, but rather because we didn't set-up our items and settings correctly. Yet him and Webgility took their time to make sure we were set-up correctly and once we went live, automation was seamless with no issues. We are currently using QBO for this integration but also used Webgility when we operated in Netsuite. Webgility's team was a big help, worked with us during transitions regardless of what accounting system we were using at the time but now that we operate in QBO, utilizing Webgility once again was an obvious choice. Great application and support through the years.

Webgility has handled our stores orders so well that you don't have pay any attention to it most of the time. If there is an issue or we need help changing settings customer service is always available and handles everything quickly.

The benefit of using Webgility is effciency. Bringing in thousands of low dollar retail transactions basically seamlessly into QuickBooks is essential to running the business. I would like the loading of data to be quicker as QuickBooks is not accessible while it is running. I am excited to learn that I can expand my current stores to other platforms. As I am a new user, the tech support that I have received in the last month has kept us up and running! Thank you, Faizan!

Webgility support was very helpful in clearing up our issues and the software is now working perfectly.

Thanks.

We just launched our store and needed an easy, yet comprehensive connection between Shopify and QBO. Webgility has been great, the system is very intuitive, but they reach out to help you and give you an on-boarding. I have also used their chat, very helpful. The system is exactly what we need, it tracks inventory, customers, and is very easy to use.

The Webgility team provides amazing customer service! They take the time to listen to our brand's needs, walk us through the implementation process, and give us directions on any changes we need to make to ensure everything works properly. They are also very flexible on when they are able to set up a call with us.

Aditi was very helpful as well as David Pond and everyone I have dealt with.

I have been using Webgility now for several months and have been very impressed with the whole process. It is an incredibly robust software that was eliminated a great amount of administrative work with creating products in both QBO and Shopify and syncing prices across the two platforms.

I have been working with Prerit for onboarding and subsequent follow up sessions and it has been such a pleasure. He is incredibly patient, professional, thorough and knowledgeable.

The team is very open and responsive to feedback for suggested improvements and I am hopeful that my suggestions will be put into place. Currently, items can only be created in Shopify and "pushed" into QBO. I would also like to be able create items in QBO and "push" them into Shopify. My business often creates items in both areas and it would be a time saver to know that regardless of where they are created, they will be able to sync up.