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The benefit of using Webgility is effciency. Bringing in thousands of low dollar retail transactions basically seamlessly into QuickBooks is essential to running the business. I would like the loading of data to be quicker as QuickBooks is not accessible while it is running. I am excited to learn that I can expand my current stores to other platforms. As I am a new user, the tech support that I have received in the last month has kept us up and running! Thank you, Faizan!
Been using webgility for a while now and there have been some issues syncing with Amazon & QB but the customer service has been great to correct the issues. Would def recommend Webgility
Great experience so far working with Webgility. Initial setup was great and over all the app works really well. The only issue we have had is with mapping multiple products with the same sku and with deleted items that keep showing up in inventory as 'Out of Sync'. That being said, customer service has been super helpful and very responsive. Much better than we have experienced with other programs.
Great! Good customer service
Overall I've been very happy with the way this app works and when we have had issues the support team was extremely helpful and on top of it. The fact that they would set it up for you was so helpful and that they spent time showing you how everything worked meant that we were able to dive right into using the program rather than spend a lot of time trouble shooting. The only reason that I'm not giving it 5 stars is that we don't really like that we are committed to a year rather than able to do a month to month plan.
I needed support for a log-in reset and was quickly and professionally helped by Aman Pachori who was expedient with the resolution.
Webgility Application is great. Saves a lot of time posting to QuickBooks and printing shipping labels.
Nehal was a wonderful help -- very knowledgeable and helped solved my issues quickly and efficiently.
Aman was very helpful and easy to communicate with. He answered my questions and made the changes needed.
I hate accounting! If it wasn't absolutely necessary, I wouldn't do it. It is necessary, though, so I looked for the easiest solution. Webgility makes it as easy as it's going to get. All my sales data transfers over to Quickbooks (desktop Enterprise edition) pretty seamlessly. (I can't tell you how much I wish all the data for all my purchases would, too!) From time to time my account rep, Shoeb Khan, checks in to see if I am having any problems. So far all is well. The software works.
We're glad we could make the process easier and look forward to all the time savings you'll enjoy in the future. Thank you!