Webgility x QuickBooks Online

Fantastic app! We cannot run our business without it. Customer Service is outstanding. Highly recomend it! The experience with QB and Webgility is impressive after it is all synched.

My review is for the onboarding that I just completed. David P. was professional, polite, and thorough. I really liked working with him. Regarding the app itself, I am really liking the potential of what I see so far and I expect that I will end up loving what it will do for me

Good service

So happy to finally get this integration working and so far the Webgility team has been wonderful. There is still work to be done but we have had amazing support from their team as they help us transition through this.

It works until it doesn't. Not reliable and alot of features have actually don't work until you spend days on chat with c.s. to finally get them fixed or told that feature doesn't work. CUSTOMER SERVICE TECH SUPPORT IS HORRIBLE1

Wow! Excellent customer service!

I did not expect to have such a thorough and patient experience with a Shopify App developer, but the team at Webgility did an amazing job with actively reaching out & assisting with connecting my Shopify Advanced store to my Quickbooks Online account.

They walked me through each feature of their platform and ensured that I knew all the ways that I can automate and sync features between the two platforms.

The only small issue I have (unrelated to on-boarding process) is that I use Authorize.net as my payment processor (not Shopify Payments or PayPal because I sell "high-risk" items), so that's the only thing I will need to manually track.

They assured me that they are actively working to implement this feature now, and anyone using Shopify Payments/PayPal should not have an issue with this. Luckily, I'm only selling B2B at the moment & not using Authorize.net much for sales (mostly manual ACH payments with payment link emailed from QB).

5/5 review from the amazing on-boarding experience & available support for ongoing questions.

Prerit Agrawal was amazing.. He answered all my questions and was very patient.
Thank you for having an onboarding representative that is so kind, especially when it is intimidating using a new product..

Kshitij, Sagar, and Faizan did a lot of customization for our system for a unique scenario where we use Shopify and Stripe. We have a custom configured solution that now allows us to auto reconcile our payouts in QBO.

The team is super smart and capable. Thanks guys.

I've been using Webgility for about 5 years now- first with QB desktop and now with QB online. Customer support has been exceptional each time, during and after setup. The online connection is user friendly and easy to setup and maintain. The on boarding process is very thorough and covers all areas. If anything can't be immediately solved, support is on top of it and sees any issue through to resolution. Using Webgility has and will continue to be a solid time saver for our business.

I've been working with webgility service since 2021 and this app reduce a lot of paper work for me. I had to make QB invoice based on online sales everyday and now Webgility do all those jobs. It works very good. Satisfied with their tech support team as well.