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Webgility is the only app we have found that will reliably bi-directional sync Shopify & QuickBooks. Most of the support guys are good, including Shekhar. A few of them struggle, but that is probably to be expected in any support organization as new staff is trained. Overall we are disappointed in how often we have to call support because of problems with Webgility, but they always resolve our issue either manually or with an app update, which is frequently required & is a manual process. The app is also expensive compared to other Shopify add-on apps, with ever user requiring a separate license plus one for the dedicated "server" that does the actual sync. We check frequently for an alternative to Webgility that is less expensive, more reliable & does everything it does, but haven't found anything even close yet.
The service has been amazing. It is very easy to reach someone, Vipin and Virendra have both been super helpful. This app has made the data entry process so much simpler. Super happy with the decision to add webgility to our business.
I have a website hosted by Shopify and a storefront linked to Quickbooks Desktop POS Pro - a pairing of programs that no one had a good syncing option for. I decided to give this a try and am so happy I did. Setting everything up was a no-stress task since they helped me the entire way with remote access to my computer and showing me step by step what they were doing and why. The tutorial sessions with Sajan were easy and he was super patient with me as I learned the ins and outs of this new system.
Kanishk Sahu from webgility support was very helpful in resoling the desktop sync. Help was on the way fast an it got resolved quickly.
Himanshu
Extremely helpful and kind. best tech support ever! He helped in downloading Walmart orders and posting them to Quick Books.
Webgility offered great support as we launched or new business!! We highly recommend this service. Thank you
Mudasir, was extremely helpful and took his time to make sure my issues were addressed and corrected. Highly recommend!
Nikhlesh and the whole team have always been really helpful. I have have been using webgility for years, and any issues I have encountered have always been solved. This is a good program for connecting QuickBooks POS to your website.
Himanshu was very helpful!! He helped me solve my issue quickly and explained how to do it myself. i am very pleased.
Although we are just getting started with Webgility and Shopify, we are excited at its possibilities. So far so good and the support has been professional, friendly and excellent. We look forwarding to getting up and running and able to do all of this on our own.