QuickBooks Sync by Webgility

I'm looking forward to having this app set up completed and seeing it in action. There was some pressure to rate the app before the implementation was complete so I originally rated it as a 4 pending completion. I'm now revising that to a 3 because of issues with communication from the implementation team. We are very close to completion, but after completing a step as instructed the progress has now been stopped for over ten days.

Webgility is a great tool to connect your online store to Quickbooks desktop version, Kanishk helped me set up our store quick and easy!

The app works once it is set up but could be more user friendly during set up. Its a little cumbersome for average users.

I used this app to help me troubleshoot transferring products from QB to Webgility. I was able to figure out the issues and learn more about the product. The troubleshooting was successful.

Subscribed to
webgility Shopify sync to Quickbooks Online & eBay.
QBs worked well, tech support never got eBay sync to work. I cancelled and now they will not refund.
Not happy. Test before you buy with these guys

I'm sure the app is great from other reviews, but I waited a 1 week for the set up call and with 15 minutes left rep claims to have internet issues and has to jump to another call right after mine. Ended up rescheduling a follow up 4 days later. Not the kind of service I would expect after paying for the year up front. I hope they're hiring more customer service.

It was a nightmare. We tried to replace an existing app with this one for our Quickbooks sync, however, this app reorganized our inventory by adding a duplicate SKU of each product and then went back three months and created new invoices for every sale receipt we had done! This caused our inventory to be way off as the new invoices created took another item from inventory. We are still trying to correct this mess on our second day of making corrections. The support chat was unanswered, so I am guessing they are on the east coast and have limited hours.

I like that this app syncs my store inventory and orders, etc. from Quickbooks Point of Sale to my Shopify online store and vice versa. I have just begun using this app so it will take some time to give a proper review, but I believe that this app is going to meet my needs wonderfully.

My onboarding with Faizan was outstanding. He was very knowledgeable and easy to work with. I look forward to using Webgility.

Excellent support today with Kanishk Sahu, very prompt and efficient service! Very professional and experienced. Thanks.