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Fantastic app! We cannot run our business without it. Customer Service is outstanding. Highly recomend it! The experience with QB and Webgility is impressive after it is all synched.
We have just started using Webgility with our QBO but there is one feature we are really pleased with. As most of our orders are custom and we do not post inventory to our QB, the ability to map manually is a game changer. Excited to see what other features help keep our bookkeeping simplified!
The platform syncs smoothly and the onboarding process was also smooth with Prerit Agrawal.
My review is for the onboarding that I just completed. David P. was professional, polite, and thorough. I really liked working with him. Regarding the app itself, I am really liking the potential of what I see so far and I expect that I will end up loving what it will do for me
Kshitij, Sagar, and Faizan did a lot of customization for our system for a unique scenario where we use Shopify and Stripe. We have a custom configured solution that now allows us to auto reconcile our payouts in QBO.
The team is super smart and capable. Thanks guys.
Prerit Agrawal was amazing.. He answered all my questions and was very patient.
Thank you for having an onboarding representative that is so kind, especially when it is intimidating using a new product..
So happy to finally get this integration working and so far the Webgility team has been wonderful. There is still work to be done but we have had amazing support from their team as they help us transition through this.
We starting using this app to sync Shopify orders with Quickbooks. The support we have gotten from the Webgility team has been great. Would highly recommend to anyone who might need this for their bookkeeping.
Wow! Excellent customer service!
I did not expect to have such a thorough and patient experience with a Shopify App developer, but the team at Webgility did an amazing job with actively reaching out & assisting with connecting my Shopify Advanced store to my Quickbooks Online account.
They walked me through each feature of their platform and ensured that I knew all the ways that I can automate and sync features between the two platforms.
The only small issue I have (unrelated to on-boarding process) is that I use Authorize.net as my payment processor (not Shopify Payments or PayPal because I sell "high-risk" items), so that's the only thing I will need to manually track.
They assured me that they are actively working to implement this feature now, and anyone using Shopify Payments/PayPal should not have an issue with this. Luckily, I'm only selling B2B at the moment & not using Authorize.net much for sales (mostly manual ACH payments with payment link emailed from QB).
5/5 review from the amazing on-boarding experience & available support for ongoing questions.
Great customer service and software. Highly recommend this to any user who integrates quickbooks with shopify