QuickBooks Online by Webgility

Vipin was great at helping me update the software. It syncs our online orders with quickbooks easily. it's great!

Nikhlesh was very helpful in updating and optimizing Webgility software to improve functionality with posting orders to Quickbooks.

Overall I like this app, however it is a bit confusing and set up took me hours and hours with their help desk. Sometimes, it is a bit hard to understand the people at their help desk. Today-I just called because I had some orders stuck, Himanshu was easy to understand and took care of it right away.

We have been using Webgility for a couple of years to import our orders from Shopify into Quickbooks desktop. It does what we need and keeps us from duplicating effort.

I use this ap to help me post online orders to Quickbooks POS. I really like how it syncs the orders. I wish there was a better way to accept the sell gift cards online & use them in store. Webgility & Shopify want customers to only use the gift cards online. Also, I don't care for the way it records Sales Tax as a line item. Non-taxable & Taxable sales should also be broken down on the Tax Category summary report. Karen Doebbler, Accountant, Penner's, Inc.

I see Webgility / eCC's potential to make our life so much easier, but we've had a very difficult integration with Etsy, which has delayed launch significantly. Overall, though, it solves a series of problems we previously had no fix for around ecommerce, QB sales orders and inventory management.

Pros: we're able to post incoming shopify orders directly to QB -- with inventory auto-deducted -- w/out having to hand-enter sales orders. That is wonderful!

Great customer service and support portal.

Decent shipping portal.

Cons: while Etsy integration was promised to us, it has yet to fully work: variants don't map to QB inventory.

Shipping portal could use some more user-friendly tightening to the GUI / default settings.

Sales tax needs regional codes for in-state taxes -- this would make our life so much easier!

I am using this application to sync my Quickbooks POS to Shopify. It is user friendly and was easy to set up with the help of tech support.

Unify Enterprise has made my job easier. We had a system that synced orders from Shopify to QB Enterprise, but it expired so we chose this. It syncs well and easily. We categorize our sales by class and a class does not populate so I we have to do that manually, but it is more accurate and easier than entering entire sale. Also, we use different locations but we had to pick one for the sync and then go in and change the ones that were not that.
Overall, we are satisfied.

We are very appreciative that this help to get started exists. Faizan was very pleasant and easy to work with. We feel confident we can go forward knowing there is tech support available.

I am fairly new to this program but so far the program has been really good and we are excited about the possibilities it opens up.