QuickBooks Sync by Webgility

These guys are knowledgeable and helpful. The reason for 4 stars instead of 5: (1) they kinda force everyone to give them a 5-star review at the end of the remote session with them--they literally go into the review, THEY click on the 5 star, and tell you to write. Has a tiny bit of a hostage-type feel to it. Too bad because they probably could earn the 5 stars ethically if they didn't do that. I don't think they understand the American mindset of their customers: the moment you mess with our freedom, we will protest. Hence the 4 stars.

Overall I've been very happy with the way this app works and when we have had issues the support team was extremely helpful and on top of it. The fact that they would set it up for you was so helpful and that they spent time showing you how everything worked meant that we were able to dive right into using the program rather than spend a lot of time trouble shooting. The only reason that I'm not giving it 5 stars is that we don't really like that we are committed to a year rather than able to do a month to month plan.

a little hard to get up and running. so far supportive on the tech end. hopefully will work soon. so

The price is very misleading. IT'S NOT $49 IT'S $249 MINIMUM A MONTH FOR QUICKBOOKS DESKTOP. This is not honest.

testing this app versus THUB. Don't have quite enough experience yet but i can say their support is awesome. very easy to get a hold of someone and easy to resolve issue as they can do a remote login. so far so good!

This application is NOT easy to set up at all on Shopify. While I admit that I am new to the online eCommerce community, I have some understanding about relational databases, referencing fields, and integrating applications. The fact is that the support pages typically reference other online platforms, like Magento, or are simply not detailed enough to explain the intricacies of the configuration. I called the support line three times. Communication and a lack of Quickbooks understanding was a problem each time. Finally, I called Sales and was told, "You can purchase the $300.00 Upgraded Setup." Ohhh, thank you! I can fork over more money to set up your application that I am already paying for and getting nothing out of?" Exactly what someone wants to hear that is setting up a business, spending money, and getting little for in return. On to the hour long webinars, which were very helpful, however on some of the videos, the page kept sticking, so the explanation lacked a visual walk through. I see the light at the end of the tunnel, after weeks of peril, and I hope that the ends justifies the means because this products looks very helpful. BUT, what an unbelievable headache. After reading other blogs, perhaps Softcookies is easier to setup. I am continuing my endless march of madness through this program. Good Luck.

Had a great customer service rep that was so helpful & friendly! It was very through and I was able to quickly resolve my issue!

shobhit - Great support and service. Thank you! The ability to match the deposits in Shopify to QBO is such a huge time saver!

Set up took some time and was complext but Prerit was incredible to work with. greatly appreciated all the support from him during setup and believe webgility will be a powerful tool moving forward. thanks Prerit!

Very good support !posted orders to quickbooks with the shipping information and also about payment mapping...