Webgility ‑ QBO & Xero Sync

I have been using Webgility now for several months and have been very impressed with the whole process. It is an incredibly robust software that was eliminated a great amount of administrative work with creating products in both QBO and Shopify and syncing prices across the two platforms.

I have been working with Prerit for onboarding and subsequent follow up sessions and it has been such a pleasure. He is incredibly patient, professional, thorough and knowledgeable.

The team is very open and responsive to feedback for suggested improvements and I am hopeful that my suggestions will be put into place. Currently, items can only be created in Shopify and "pushed" into QBO. I would also like to be able create items in QBO and "push" them into Shopify. My business often creates items in both areas and it would be a time saver to know that regardless of where they are created, they will be able to sync up.

Great Integration so far

Webgility support was very helpful in clearing up our issues and the software is now working perfectly.

Thanks.

Great Customer Service & Great Applications!!!!!!!

Customer Service is fantastic here. I've had nearly immediate respond with anything I've asked about.

Synching QuickBooks Online was seamless.

Aditi was very helpful as well as David Pond and everyone I have dealt with.

Syncs well with Quickbooks

Fantastic app! We cannot run our business without it. Customer Service is outstanding. Highly recomend it! The experience with QB and Webgility is impressive after it is all synched.

Highly recommend using Webgility. If you have multichannel fulfilment needs it is your one stop shop to bring everything together.

Webgility is a great tool, but it is frustrating for me that it does not post an exchange rate on Foreign Currency transactions. I have spoken with Webgilities technical support about this issue and their position is that QuickBooks should be posting the exchange rate. The outcome of this is that we have to manually change a couple thousand transactions each year that are sold on Amazon in Canada. Each transaction is posted as having a currency exchange rate of one. Last year, we had to take a $60K write down at the end of the year because of this problem with the Webgility integration. Outside of that (significant) issue, it works very well. I do love the feature that transactions can be unposted, settings revised, and reposted. That feature has been pure gold.