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We've used Webgility for a few years now, with another platform, Amazon, and now Shopify. Their support team is top tier!
I have spoken with many support team members and they have all been so kind and helpful. Today I spoke with Anon who was a great help and so kind to speak with!
Everyone goes above and beyond on the support team.
Voinayak was quick to respond to my needs on troubleshooting an issue I had. I appreciate that Webgility works with my POS and my shopify store.
I received help from Himanshu Patil and he was very knowledgeable and understanding of the various issues I was having. I would recommend this app to anyone who needed assistance
Webgility is very helpful app to sync inventory Quickboods and shopify and other sales channel like Amazon Ebay. Also customer support is extremly kind and helpful.
THE BEST SUPPORT IN THE Fing WORLD!!!!!!!!
Let me be blunt, this software is very detailed, if they printed a manual, you could use it to beat goats to death. But it is that way because you can use it to handle ALL the little details, and handle them the right way.
If you try setting it up without help its like running face first into a brick wall.
That said!
They help you along the way. Support is very understanding patient, and knows this stuff backwards, forwards, and loop-d-loop. Could not recommend more. It can be a bit of a pain to get started, but once you are setup, life is beautiful, and simple.
Trust me, get this, it just works, and works well. The setup only hurts you because it loves you.
P.S. We got a little customization done and it was only about $200 for them to customize the code in our version. Seriously heck of a deal.
I love this app! It has an interface that is very easy to use and understand. I used this program to connect our on-line cheesecake shop to our in-store Quickbooks POS system. It creates a sales order in POS and then we can prepare the cakes, create labels and ship. We then can post all this info back to the web store so the inventory matches.
I would highly recommend this to anyone using Quickbooks!
Amazing customer support. i had a huge gap in my workflow and this app got my operation patched up in under 24 hours. quick responses from the team. special thank you to Shoeb for all his help and going above and beyond for me
Today Himanshu and I finished the second of two calls. Our pricing was downloading incorrectly and he was able to diagnose the program and correct it. He was very friendly and I enjoyed our interaction. Thanks so much! Gloria
Webgility is working great with quickbooks. Vipin did a great job helping us tonight migrate our database from one server to another. He was very knowledgable and helpful and made quick work of what we thought would be a long task. PERFECT!
I use this application to help me fix my inventory connection issues between quickbooks pos & shopify. Now that my issues are fixed I can continue to grow my business.