QuickBooks Sync by Webgility

Implementation and on-boarding is so valuable, working one-on-one with a specialist who understands our business. Every time we have called tech support we get someone right away who is helpful, friendly, and helps resolve any issue we may have - which are few!

This application is not ready for Shopify POS. It cannot properly report to Quickbooks when an order has been refunded, nor can it handle transactions with split payments. It also cannot use Sales Tax Groups. These issues have created a mess of my Quickbooks file. Their tech support is friendly but can't overcome the weaknesses in the application.

This is an awesome program to sync your POS with Shopify! The instruction was "hands on" and easy to follow! I am excited to really dive into this program!

Himanshu was tremendously helpful in working through an issue with us!
We are using Webgility with Quick Books desktop.

Giving it 4-stars right now based on limited experience. I just completed the integration portion, it was good with a few hiccups around scheduling calls and getting the taxation portion to flow properly from Shopify through Webgility to QB Desktop POS. My contact Palash was very helpful in getting everything integrated and now we have to do training on the software. I will provide another review after running the software for a bit and hope to give it 5 stars once I see it fully operational.

Himanshu helped us resolved the issue of posting Shopify Payouts in Quick Books. Very friendly and easy to work with.

We are using Webgility to sync our Shopify store with Quickbooks Enterprise. So far so good. Webgility appears to be well thought out and easy to use. Though complicated. We had a good implementation person, Sajan, that was a pleasure to work with.

We have had numerous issues with this program. That said, we are always able to get phone help very quickly and so far they have been able to efficiently fix the problem. K Sahu was very helpful today.

I see Webgility / eCC's potential to make our life so much easier, but we've had a very difficult integration with Etsy, which has delayed launch significantly. Overall, though, it solves a series of problems we previously had no fix for around ecommerce, QB sales orders and inventory management.

Pros: we're able to post incoming shopify orders directly to QB -- with inventory auto-deducted -- w/out having to hand-enter sales orders. That is wonderful!

Great customer service and support portal.

Decent shipping portal.

Cons: while Etsy integration was promised to us, it has yet to fully work: variants don't map to QB inventory.

Shipping portal could use some more user-friendly tightening to the GUI / default settings.

Sales tax needs regional codes for in-state taxes -- this would make our life so much easier!

Himanshu was incredibly helpful, making sure Webgility worked within our unique Shopify to Quickbooks process. We all three are BIG PET LOVERSSS....