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Prerit was helpful reviewing current settings and determining how to improve the sync process with QuickBooks Online. The app is somewhat of a work-in-process for my situation, however I feel the Webgility team is constantly working to improve it. They take feedback and look for solutions. It's a pleasure to work with them.
The benefit of using Webgility is effciency. Bringing in thousands of low dollar retail transactions basically seamlessly into QuickBooks is essential to running the business. I would like the loading of data to be quicker as QuickBooks is not accessible while it is running. I am excited to learn that I can expand my current stores to other platforms. As I am a new user, the tech support that I have received in the last month has kept us up and running! Thank you, Faizan!
Customer service is quite prompt. Aditi with Webgility was very helpful and very professional.
Been using webgility for a while now and there have been some issues syncing with Amazon & QB but the customer service has been great to correct the issues. Would def recommend Webgility
Syncs well with Quickbooks
Exceptional availabilty with all your personnell.
I needed support for a log-in reset and was quickly and professionally helped by Aman Pachori who was expedient with the resolution.
Aman was very helpful and easy to communicate with. He answered my questions and made the changes needed.
Webgility Application is great. Saves a lot of time posting to QuickBooks and printing shipping labels.
We have used Webgility for almost 3 years now. It is far superior to anything else we have tried. The app is fairly sophisticated and allows for a lot of specification and the customer service is very good. Like anything it has its issues, for example, we are currently dealing with an issue with our paypal payments refusing to post to QB. Nothing is ever perfect, but I always appreciate Webgility's diligence in making sure the problems are corrected.
Hello! Thank you for your review and kind words. We're always investing in improving our product, and your feedback is very helpful to us. We're so honored to serve your business for the last 3 years. Our support team is always here if you need anything.