Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and inventory synchronization. It's praised for automating manual data entry, streamlining accounting, and supporting QuickBooks Online Product Bundles. Merchants value its ability to handle pricing mismatches, map Shopify SKUs to QuickBooks products, and manage tax and variants. The customer service is highly regarded for its responsiveness and guidance. The app's flexibility and regular updates to adapt to ecommerce changes are also highlighted.

July 20, 2020

Nikhlesh was very very helpful! He was knowledgeable, listened carefully and took care of all my problems. We use Webgility to connect between our Shopify stores and Quickbooks and we are always happy with it - it fills out all our sales receipts and invoices, we can do all our shipping via it, we can add special products or free gifts using it, we also enter all the batch numbers for every product we send out (we are the manufacturers as well) and it saves that info and causes it to also appear on the Quickbooks sales receipts or invoices. We love Webgility! I would be glad to have Niklesh help me again anytime :) Sometimes there is a bit of a 'language barrier' due only to the differences in accents, but he spoke slow enough to enable me to understand everything he said, which helped me a lot.

In Love With Body Care WHOLESALE
United States
Over 3 years using the app
March 5, 2021

Shobhit from Webgility was incredibly helpful in resolving the issue I was experiencing. He didn't give up when an answer couldn't be attained right away and went out of his way to communicate with the engineering team to get the resolution I needed. I appreciate this kind of customer service very much and can wholeheartedly recommend Webgility and it's incredible team to everyone! unsynced order from quickbooks , redownloaded from shopify with new settings

ShotStop Ballistics, LLC
United States
Over 3 years using the app
October 29, 2019

Himanshu
Did a wonderful job helping me connect the Webgility program to a new desktop. He was precise, quick and explained everything greatly. Thank you for your help!

Stencil Ease
United States
Over 3 years using the app
July 16, 2019

They are always helpful every time I have to call. Today I spoke with Vinayak and he was very nice and we resolved the issue quickly!

Callie's Charleston Biscuits
United States
Over 3 years using the app
September 29, 2020

Excellent app and customer service. I had issue with connection from shopify through webgility to my quickbooks and it was solved very efficiently. Thank you I can get back to running my business!

Red Blossom Tea Company
United States
Over 3 years using the app
October 22, 2020

It's been a little challenging to get things set up correctly but we're very excited about the capabilities of this program and the support has been fantastic!

Sticks and Steel
United States
Over 3 years using the app
March 21, 2020

Mudasir Zahoor has been extremely helpful and friendly. He quickly fixed what settings were not correct and made necessary changes. He also took time to show me & explain what settings needed to be set in order for my stores inventory and sales to populate properly. He is an asset to your company! Thank you, Mudasir!

Horseshoe Boutique
United States
Over 3 years using the app
November 7, 2019

Himanshu
Very knowledgeable - highly recommended to solve tech problems - pleasure to deal with - professional manner. THANK YOU!

Gaines Direct
United States
Over 3 years using the app
March 21, 2022

Himanshu helped us today with some of the issues and he was very friendly! Great customer service!
We are using Quick Books Enterprise with Webgility.

Centralcloseout
United States
Over 3 years using the app
November 27, 2020

This software makes syncing my inventory between my POS in my brick & mortar store with my online store a breeze. It takes some time to set up, but it is the only way to go if you have a lot of inventory and multiple sales channels.

Dungeness Kids
United States
Over 3 years using the app