Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and inventory synchronization. It's praised for automating manual data entry, streamlining accounting, and supporting QuickBooks Online Product Bundles. Merchants value its ability to handle pricing mismatches, map Shopify SKUs to QuickBooks products, and manage tax and variants. The customer service is highly regarded for its responsiveness and guidance. The app's flexibility and regular updates to adapt to ecommerce changes are also highlighted.

Edited September 23, 2019

This software has made it very easy to export all my orders into QB and update my inventory. The tech support guys are amazing when you do have issues. Very patient and kind.

me4kidz
United States
Over 8 years using the app
Edited January 16, 2024

1-16-24 Update.
We have been using Webgility since 2015. We still love it! The tech staff are amazing to work with and ALWAYS get a resolution. Faizan S from onboarding helped set up a whole new work flow for Amazon which will work better for international markets.

This app saves us an incredible amount of time. If you have a lot of transactions, it will save you money in the long run. When there is an issue, tech support is always great. Faizan went above and beyond today.

NoNickel.com
United States
Over 8 years using the app
Edited August 20, 2021

Arun was very helpful in solving our issue !! Also help to download the products from Quick books !!!

SaVvy | Retail Therapy
United States
About 8 years using the app
Edited February 16, 2021

shobhit provided excellent service today and would reccomend his services to anyone. posted pending orders to quickbooks

Mojo Sportswear Company
United States
Almost 8 years using the app
Edited May 13, 2019

Every time I have called Webgility, the customer support has been so helpful! This latest time, Mudasir Zahoor went through every step integrating with the newest QB version, product syncing (with Shopify), shipping through Stamps, posting invoices and payments... everything. And he is funny! Thanks Mudasir!

Moses Nutrition Store
United States
Almost 8 years using the app
December 18, 2020

Webgility is wonderful. I loved this app. All the rep is very good. They are really help. I got big help from Chandra. I can't express how happy I am now. He solve my problems so quickly. I'm appreciate all the hep from him. He took time to explain to me. Thump up. I wish he will get recongize for all his work.
Kim Abellaneda

Alignmed Medical
United States
Over 7 years using the app
Webgility replied January 5, 2021

Thank you, Kim! So glad to hear of your great experience with Webgility!

August 23, 2022

Helped me migrate our new system. Was very patient, & was able to help answer all my questions I had. Was an easy transition with installing everything. Always the best service.

Glimmer Body Art
United States
Over 7 years using the app
March 23, 2021

I needed help to transfer my database to a new server and Arun and the Webgility team were very helpful. They stayed in contact with me until the issue was resolved.

Lokai
United States
Over 7 years using the app
November 7, 2014

I was terrified of migrating from Magento to Shopify since ECC handles all of my middleware communication. Yet, to my pleasant surprise, the changeover was painless. Webgility even gave me a couple of weeks on the new subscription for free so I could make sure everything was crossing over correctly.
One caveat, ECC uses slightly different language than QB, so sometimes initial mapping can be somewhat less than intuitive.
I also want to say their tech team is awesome. In the 2-3 years since we started with ECC, I have probably only talked to a few different techs. They always solve the problem, and will even remote-in to fix tricky issues.

Smith Teamaker
United States
Over 7 years using the app
June 20, 2019

Vinayak was very helpful correcting out Unify issue. He provided quick and excellent service. Will definitely reach out to him in the future .

Top Hats and Under That
United States
About 7 years using the app