Webgility x QuickBooks Online

Prerit was very good and was able to quickly get my company onboarded. We did run into a coulple of issues and he will be running them by the team. Great experience.

For nearly 2 years, I have been using Webgility to connect my Shopify and QBO. Today I had an issue with my inventory syncing. I tried all the fixes Webgility recommends on their support pages without any luck. Asked Webgility for a Zoom to figure out a solution -- they were successful. Pleased with the service and outcome.

David Pond helped us with our implementation for years. We had a hard time implementing multiple times with no fault on Webgility, but rather because we didn't set-up our items and settings correctly. Yet him and Webgility took their time to make sure we were set-up correctly and once we went live, automation was seamless with no issues. We are currently using QBO for this integration but also used Webgility when we operated in Netsuite. Webgility's team was a big help, worked with us during transitions regardless of what accounting system we were using at the time but now that we operate in QBO, utilizing Webgility once again was an obvious choice. Great application and support through the years.

Webgility has handled our stores orders so well that you don't have pay any attention to it most of the time. If there is an issue or we need help changing settings customer service is always available and handles everything quickly.

The benefit of using Webgility is effciency. Bringing in thousands of low dollar retail transactions basically seamlessly into QuickBooks is essential to running the business. I would like the loading of data to be quicker as QuickBooks is not accessible while it is running. I am excited to learn that I can expand my current stores to other platforms. As I am a new user, the tech support that I have received in the last month has kept us up and running! Thank you, Faizan!