전체 평점
4.6
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 10월 10일

Although I like the product and the installation process was quick and smooth, we've been with EcoCart for over 6 months and each time we have been overbilled. I've emailed each time regarding this issue and promised it is fixed, including a guarantee from VP of Sales Trevor Fox, and yet it keeps happening. Unfortunately it has happened again this past month, and despite emailing my CSM and Trevor twice now, I have yet to hear a response—completely unprofessional. If it wasn't for such poor customer service, at even the VP level, I would give 5 stars.

SoulKu
미국
앱 사용 기간 6개월
2023년 9월 11일

Great app and AMAZING customer service. I've been working with Marina and...WOW... it has been such a great experience. Fast answers and consistently providing service and results above what I was even hoping for! Thanks! Highly recommended.

Mega Fluffy
미국
앱 사용 기간 2개월
2023년 4월 17일

Several of our apps and even our 3PL are having a hard time working with Eco Cart with the way it's setup, creating a new variation/sku each time an order is placed. EcoCart tried to help, but they cannot change the fundamental way they are setup. We are going to have to remove the app.

The Eczema Company
미국
앱 사용 기간 3개월
2020년 8월 18일

This app was AN AMAZING CHOICE TO ADD TO MY SHOP! I love the idea behind it and the meaning of the app. Customer service is top notch and i highly recommend utilizing them.

bao slime
미국
앱 사용 기간 3년 초과
2021년 3월 26일

We've been using EcoCart for about six months, and our customers love it! The platform is free, simple to set up / use, and aligns perfectly with our sustainability-focused mission. Thanks to EcoCart, offsetting carbon emissions has never been easier!

The 2050 Company
미국
앱 사용 기간 3년 초과
2020년 8월 28일

Very easy to install and very appreciated by customers. Customer service has also been on point, I would recommend.

Clark Street Mercantile
캐나다
앱 사용 기간 대략 3년
2020년 12월 3일

Great app that's totally aligned with what we live and breathe at littlewine.co and allows us offsetting the emissions from our shipments. The customer service is incredible too - fast, friendly & super helpful.

LITTLEWINE
영국
앱 사용 기간 대략 3년
2021년 7월 28일

Once I read what Eco Cart did I instantly recognized the value in the service. Many people are becoming more aware of their environmental impact so it only made sense to give them means to offset their imprint. I was happy with how quickly everything got set up. All my questions were answered within a day. Great job EcoCart.

Dew South
캐나다
앱 사용 기간 거의 3년
2021년 1월 24일

Great support for installation and configuration with a bunch of visual assets to adapt to my store or inspire us in the right direction. Flawless customer service and every single purchase in the last 3 days since installation added the carbon neutral option and increased my conversion rate at the same time. 5/5 Highly recommend.

Meo Marley's Herbal Blends
캐나다
앱 사용 기간 거의 3년
2021년 8월 4일

Great app to make orders carbon neutral. Our customers love it, it tracks the weight of items to estimate it's carbon footprint and then you can offer for your customers to pay to make it carbon neutral or pay for it as the business.

Peanut and Poppet
영국
앱 사용 기간 2년 초과