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Great app and AMAZING customer service. I've been working with Marina and...WOW... it has been such a great experience. Fast answers and consistently providing service and results above what I was even hoping for! Thanks! Highly recommended.
EcoCart is exactly what my brand needed to help offset the environmental effects of shipping. This makes me feel better about the waste we produce and it also resonates well with our audience. The app was easy to implement and they helped me with the look and feel so that the tool fits into the theme nicely. I recommend this to any shopify store, fantastic value and fantastic cause!
I love this app. Support was great in helping to tailor some of our needs to get installed and set up and my customers love purchasing the extra $2-$4 to help with climate change. Highly recommend!
Great app and great customer service! The people at EcoCart have been super helpful in fixing the customization of the app in my store! Thumbs up for you!
We use the app to help offset the carbon on our shipping, this is a great way to help reduce the impact we have on our planet. It is also great that they help with marketing assets and copy for websites. Our experience with Eco Cart is great and would recommend it.
So far so great! Our customers consistently choose to offest their purchases. We love knowing that our shop can consistently donate to wonderful environmental projects. Thanks!
EDIT: After a few days, the technical gremlins seemed to have been sorted and we have now successfully reinstalled the app without any problems whatsoever. Support has been fantastic in assisting and keeping us updated during this period and also with the installation. Must particularly thank Austin who got the widget beautifully matching our store theme. So, now a definite 5-star rating, Good idea but I don't think it is suitable for use in the United Kingdom. Was told that I needed to enter payment details to stop it showing the offset in $, but having done that it made no difference. In fact, I couldn't get it to display in our cart despite setting it up several times. Wondered if I might need to enter my bank information as well, but couldn't as it doesn't recognise UK banks. On top of all this, the Admin side of things is painfully slow.
Hi there - Dane here, CEO and co-founder of EcoCart. I apologize for your initial experience. I can assure you that our solution does in fact work with all different currencies. All themes are different and have customized nuances, and we can actually set it all up for you so it will work flawlessly and in the local currency (wherever your customer is located) and so that it shows up each time upon the first "add to cart" action. I see you are in contact with our support team about a re-integration and we look forward to ensuring the set up surpasses your expectations!
This app was actually requested by some of our customers and now that we have it, so many more of our customers have commented on how happy and excited they are that we have it. Definitely makes our brand image look stronger with supporting sustainable efforts.
The app install was easy. Our site apparently doesn't have the easiest theme, but Ecocart's team worked on it until they got it to work smoothly. It was a very easy transition for us- we didn't have to do anything really. Their team is super helpful, supportive, knowledgeable and great to work with!
Highly recommend this app...plus it's free!
I'm so excited to empower our sustainably-minded customers to make every order carbon neutral. The app is easy to use and the team has been incredibly hands-on and responsive in helping to implement and customize the features into our website theme. So far, we're thrilled with EcoCart from start to finish.
The EcoCart app was incredibly easy to install and set up. After a few tweaks with some help from the support team, we found it worked perfectly!