Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its environmental impact, allowing them to offset carbon emissions from orders. They find it easy to integrate, with a clean design and customizable features. The user-friendly dashboard provides valuable analytics. Customer service is noted for its prompt and helpful responses. The app not only enhances brand image but also reportedly boosts conversion rates. It supports both local and global sustainability projects and offers flexibility in handling carbon offset costs.

April 7, 2021

Great app and great customer service! The people at EcoCart have been super helpful in fixing the customization of the app in my store! Thumbs up for you!

Vinifero Wines
Switzerland
2 months using the app
Edited August 16, 2021

We use the app to help offset the carbon on our shipping, this is a great way to help reduce the impact we have on our planet. It is also great that they help with marketing assets and copy for websites. Our experience with Eco Cart is great and would recommend it.

LOVE HERO SUSTAINABLE FASHION
United Kingdom
About 2 months using the app
July 30, 2021

So far so great! Our customers consistently choose to offest their purchases. We love knowing that our shop can consistently donate to wonderful environmental projects. Thanks!

Mizuba Tea Co.
United States
About 2 months using the app
Edited February 25, 2022

EDIT: After a few days, the technical gremlins seemed to have been sorted and we have now successfully reinstalled the app without any problems whatsoever. Support has been fantastic in assisting and keeping us updated during this period and also with the installation. Must particularly thank Austin who got the widget beautifully matching our store theme. So, now a definite 5-star rating, Good idea but I don't think it is suitable for use in the United Kingdom. Was told that I needed to enter payment details to stop it showing the offset in $, but having done that it made no difference. In fact, I couldn't get it to display in our cart despite setting it up several times. Wondered if I might need to enter my bank information as well, but couldn't as it doesn't recognise UK banks. On top of all this, the Admin side of things is painfully slow.

Diecast Model Centre
United Kingdom
About 2 months using the app
EcoCart replied February 21, 2022

Hi there - Dane here, CEO and co-founder of EcoCart. I apologize for your initial experience. I can assure you that our solution does in fact work with all different currencies. All themes are different and have customized nuances, and we can actually set it all up for you so it will work flawlessly and in the local currency (wherever your customer is located) and so that it shows up each time upon the first "add to cart" action. I see you are in contact with our support team about a re-integration and we look forward to ensuring the set up surpasses your expectations!

August 4, 2020

This app was actually requested by some of our customers and now that we have it, so many more of our customers have commented on how happy and excited they are that we have it. Definitely makes our brand image look stronger with supporting sustainable efforts.
The app install was easy. Our site apparently doesn't have the easiest theme, but Ecocart's team worked on it until they got it to work smoothly. It was a very easy transition for us- we didn't have to do anything really. Their team is super helpful, supportive, knowledgeable and great to work with!
Highly recommend this app...plus it's free!

Tribe Kelley
United States
About 2 months using the app
July 17, 2020

I'm so excited to empower our sustainably-minded customers to make every order carbon neutral. The app is easy to use and the team has been incredibly hands-on and responsive in helping to implement and customize the features into our website theme. So far, we're thrilled with EcoCart from start to finish.

Wild Rye
United States
About 2 months using the app
August 9, 2021

The EcoCart app was incredibly easy to install and set up. After a few tweaks with some help from the support team, we found it worked perfectly!

NutriChem
Canada
About 2 months using the app
December 19, 2022

Great customer service easily installed once I reached out. I’m so happy to be able to have this app integrated!

Bubble Baby
United States
About 1 month using the app
March 23, 2021

Easy setup, easy way to help safe the planet. Can't see why people would not add this, it's the least we can do.

Sybotanica
Netherlands
About 1 month using the app
October 9, 2020

Amazing app for a great cause. Best part was the support of the EcoCart team who helped us the entire way to get the look/feel of the app on our website as we wanted.

Joya Studio
United States
About 1 month using the app