EcoCart: Carbon Neutral Orders

Name: EcoCart: Carbon Neutral Orders
Brand: EcoCart
Rating: 4.6 (154 reviews)

Gratis at installere

Bedømmelse (4,6)

Anmeldelser

154

Udvikler

EcoCart

CO2-neutral forsendelse og produktionsmulighed i indkøbskurv

Opfordre til betaling med radikal gennemsigtighed i donationer

Nem opsætning og integration uden behov for kodning

Spor og del dit samfunds indvirkning med analyse dashboard

Om denne app

Lanceret

14. maj 2020

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Kategorier

Donationer

Fungerer sammen med

Betaling, recharge, yotpo, loyaltylion

En bæredygtighedsplatform, der beregner og kompenserer for online ordres CO2-udledning.

Fremdriv online konverteringer ved at skabe gennemsigtighed omkring ordres økologiske fodaftryk og tilbyde en løsning til at kompensere for dette fodaftryk. Udnyt derefter indsigter fra shoppere's bæredygtige adfærd til at geninddrage dem og fremme yderligere handling, der fører til højere livstidsværdi.

CO2-neutral betaling
Bæredygtighedsanalyser og indsigter
Multi-side bæredygtighedsoplevelser

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Priser

Eksterne gebyrer kan blive faktureret af EcoCart separat i forhold til din Shopify-faktura. Få mere at vide

Gratis

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Alle gebyrer faktureres i USD. Se alle prismuligheder

154 anmeldelser

Samlet bedømmelse

4,6

Antal pr. bedømmelsesniveau

96 % af bedømmelserne er på 5 stjerner
148
1 % af bedømmelserne er på 4 stjerner
1
0 % af bedømmelserne er på 3 stjerner
2 % af bedømmelserne er på 2 stjerner
3
1 % af bedømmelserne er på 1 stjerner
2

11. september 2023

Great app and AMAZING customer service. I've been working with Marina and...WOW... it has been such a great experience. Fast answers and consistently providing service and results above what I was even hoping for! Thanks! Highly recommended.

Mega Fluffy

USA

2 måneder bruger appen

10. oktober 2023

Although I like the product and the installation process was quick and smooth, we've been with EcoCart for over 6 months and each time we have been overbilled. I've emailed each time regarding this issue and promised it is fixed, including a guarantee from VP of Sales Trevor Fox, and yet it keeps happening. Unfortunately it has happened again this past month, and despite emailing my CSM and Trevor twice now, I have yet to hear a response—completely unprofessional. If it wasn't for such poor customer service, at even the VP level, I would give 5 stars.

SoulKu

USA

6 måneder bruger appen

EcoCart svarede 10. april 2024

We are genuinely sorry to hear about your experience with EcoCart, and we deeply appreciate you taking the time to provide your feedback, despite the challenges you've faced. It's clear that you value our product and had a positive start with the quick and smooth installation process, which makes it even more disheartening to hear that the billing issues have negatively impacted your experience.

We understand how frustrating it must be to encounter repeated billing issues despite assurances from our team, including a personal guarantee from Trevor Fox, our former VP of Sales. Your expectation for these issues to be resolved, especially after raising them directly with us, is completely reasonable.

Regarding the latest incident you've mentioned, it occurred due to us making necessary adjustments to the offsetting calculations specific to your store. Unfortunately, these adjustments coincided with the passing of the 1st of the month—our standard billing timeframe—leading to an erroneous charge. Please know that we recognized this mistake promptly and have since resolved the issue, adjusting the billing accordingly.

17. april 2023

Several of our apps and even our 3PL are having a hard time working with Eco Cart with the way it's setup, creating a new variation/sku each time an order is placed. EcoCart tried to help, but they cannot change the fundamental way they are setup. We are going to have to remove the app.

The Eczema Company

USA

3 måneder bruger appen

EcoCart svarede 10. april 2024

Thank you for providing this feedback and highlighting that EcoCart did everything we could to support your 3PL integration. Please note that over the last two years our Customer Success team has worked deeply with 3PL providers to create easy integration guides during our onboarding process. We have created onboarding plans with nearly all 3PL’s on the market today.

11. januar 2021

EcoCart is amazingly easy to implement and much loved by our customers (on Simbly.com). The messaging that appears in the shopping cart about carbon-neutral shipping has improved our conversion rates, enabling us to grow our business and reduce our impact on the planet. Implement this immediately. You'll be glad you did.

Simbly Furniture

USA

Mere end 3 år bruger appen

18. august 2020

This app was AN AMAZING CHOICE TO ADD TO MY SHOP! I love the idea behind it and the meaning of the app. Customer service is top notch and i highly recommend utilizing them.

bao slime

USA

Mere end 3 år bruger appen

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