À propos de cette application
Lancement
14 mai 2020
Langues
anglais
Cette application n’est pas traduite en français
Catégories
DonsFonctionne avec
Processus de paiement, recharge, yotpo, loyaltylionUne plateforme de durabilité qui calcule et compense les émissions de carbone des commandes en ligne.
Stimulez les conversions en ligne en créant une transparence autour de l'empreinte écologique des commandes et en proposant une solution pour compenser cette empreinte. Ensuite, utilisez les informations sur les comportements durables des acheteurs pour les réengager et les inciter à agir davantage, ce qui conduit à une valeur à vie plus élevée.
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Paiement neutre en carbone
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Analyses et insights sur la durabilité
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Expériences de durabilité sur plusieurs pages
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Tarifs
Les frais externes peuvent être facturés par EcoCart séparément de votre facture Shopify. En savoir plus
Gratuite
Gratuite
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Tous les frais sont facturés en USD. Voir toutes les options de tarification
154 avis
Great app and AMAZING customer service. I've been working with Marina and...WOW... it has been such a great experience. Fast answers and consistently providing service and results above what I was even hoping for! Thanks! Highly recommended.
Although I like the product and the installation process was quick and smooth, we've been with EcoCart for over 6 months and each time we have been overbilled. I've emailed each time regarding this issue and promised it is fixed, including a guarantee from VP of Sales Trevor Fox, and yet it keeps happening. Unfortunately it has happened again this past month, and despite emailing my CSM and Trevor twice now, I have yet to hear a response—completely unprofessional. If it wasn't for such poor customer service, at even the VP level, I would give 5 stars.
We highly DISCOURAGE the use of Ecocart and will never recommend it again. We disabled the app from September 2021 after finding an alternate solution and confirming with the team that we wouldn't be charged moving forward. However, they began charging us again in January, explained that they had migrated to a newer version of their widget so it was automatically enabled on our store again; this was done WITHOUT ANY NOTICE. Furthermore, given that they have retired the offsets for donations collected, there won't be any refunds. We cannot trust a company that is not transparent with their updates or integrations and continues to charge without any warning even after we disabled it. Although we support carbon neutral delivery, there are many alternative, more trustworthy solutions available, and we do not recommend Ecocart.
Several of our apps and even our 3PL are having a hard time working with Eco Cart with the way it's setup, creating a new variation/sku each time an order is placed. EcoCart tried to help, but they cannot change the fundamental way they are setup. We are going to have to remove the app.
Great customer service easily installed once I reached out. I’m so happy to be able to have this app integrated!
À propos de cette application
Lancement
14 mai 2020
Langues
anglais
Cette application n’est pas traduite en français
Catégories
DonsFonctionne avec
Processus de paiement, recharge, yotpo, loyaltylionConçue par EcoCart
À propos de EcoCart
Note moyenne : 4,6
3 ans d’expérience dans la création d’applications pour l’App Store de Shopify
340 Fremont St, Suite 301, San Francisco, CA, 94105, US
Assistance
Envoyer un messagesupport@ecocart.io
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