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Otimização de checkout revolucionada com proteção de envio personalizada, cashback e impacto climático.
Capacitamos os comerciantes a oferecer uma experiência pós-compra perfeita que prioriza transparência, sustentabilidade e satisfação do cliente. Nossa plataforma combina proteção de envio, gestão eficiente de reclamações e recompensas de cashback para otimizar cada etapa da jornada do cliente. Ao misturar práticas ecologicamente conscientes com soluções pós-compra personalizadas, ajudamos as marcas a construir confiança, impulsionar compras repetidas e causar um impacto positivo—posicionando você como o herói em cada interação com o cliente.
- Ofereça proteção de envio, recompensas e impacto climático em uma experiência de checkout
- Destaque a sustentabilidade com contadores de impacto, pop-ups, banners e páginas de destino
- Acompanhe métricas de sustentabilidade e reclamações no seu portal do comerciante
- Personalize reclamações para resolver pontos problemáticos tanto para seus clientes quanto para sua equipe
- Experiência pós-compra com marca própria, desde e-mails até códigos de recompensas de cashback
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Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
- Checkout
- Recharge
- Zendesk
- Tapcart
- Gorgias
- LoyaltyLion
- Yotpo
Categorias
Preços
Você pode receber cobranças externas do parceiro de pagamentos EcoCart, fora da fatura da Shopify. Saiba mais
Grátis
Grátis
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Todas as cobranças são faturadas em USD. Ver todas as opções de preço
Avaliações (156)
We were excited to partner with EcoCart as an eco-conscious business, but after onboarding, your widget isn’t working and we’ve received no support—emails ignored, meeting canceled last minute, scheduled a new meeting yesterday late afternoon again and it was canceled again. This is disappointing and unprofessional. We need a resolution ASAP.
UPDATE: Marina finally was able to get ahold of me and apologized for the delay as they, I guess, don't have a team right now to manage live meetings so I am not sure why they gave that option on their website, but she was able to get my issue resolved! 4 stars for the way they handled the issue and delay. I hope they can improve the speed of their customer service for time sensitive issues like these.
I'm extremely disappointed with my experience using EcoCart for our website. Initially, their team was responsive and communicative, but once we activated payments, they suddenly became unresponsive.
We've been waiting for over two months for a reply regarding a specific case, and it feels like they've ghosted us. I've sent multiple emails (three, to be exact), but there's been complete radio silence.
The lack of support and communication is alarming, and I've started to question the legitimacy of this app. It's unacceptable that there's no clear way to contact their team or get assistance when issues arise.
While the idea of carbon-neutral orders is great, the poor customer support and unresponsive team make it difficult to recommend EcoCart to others. Hopefully, they'll take steps to improve their support and communication channels.
Until then, I'd caution others to think twice before using this app.
Easy to install and over 50% of our customers are using it to make a difference. Would highly recommend.
As a company that stands for environmental and cultural preservation, we are grateful that a majority of our customers choose to be carbon neutral through the EcoCart app. We hope more companies will be environmentally responsible in protecting Mother Earth.
I'm not good with technology at all, but this app is so easy to use and install. Simple, clean, and helps the environment! I mean, what more could you ask for?! Super rad, everyone should have this!
Atendimento
O atendimento para o app é oferecido por EcoCart
Lançado
14 de maio de 2020
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