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Uma plataforma de sustentabilidade que calcula e compensa as emissões de carbono dos pedidos online.
Impulsione conversões online criando transparência em torno da pegada ecológica dos pedidos e oferecendo uma solução para compensar essa pegada. Em seguida, aproveite os insights do comportamento sustentável dos compradores para reengajá-los e impulsionar ações adicionais, levando a um maior valor ao longo da vida.
- Checkout neutro em carbono
- Análises e insights de sustentabilidade
- Experiências de sustentabilidade em várias páginas
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Preços
Você pode receber cobranças externas do parceiro de pagamentos EcoCart, fora da fatura da Shopify. Saiba mais
Grátis
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Todas as cobranças são faturadas em USD. Ver todas as opções de preço
Avaliações (154)
Great app and AMAZING customer service. I've been working with Marina and...WOW... it has been such a great experience. Fast answers and consistently providing service and results above what I was even hoping for! Thanks! Highly recommended.
Although I like the product and the installation process was quick and smooth, we've been with EcoCart for over 6 months and each time we have been overbilled. I've emailed each time regarding this issue and promised it is fixed, including a guarantee from VP of Sales Trevor Fox, and yet it keeps happening. Unfortunately it has happened again this past month, and despite emailing my CSM and Trevor twice now, I have yet to hear a response—completely unprofessional. If it wasn't for such poor customer service, at even the VP level, I would give 5 stars.
We are genuinely sorry to hear about your experience with EcoCart, and we deeply appreciate you taking the time to provide your feedback, despite the challenges you've faced. It's clear that you value our product and had a positive start with the quick and smooth installation process, which makes it even more disheartening to hear that the billing issues have negatively impacted your experience.
We understand how frustrating it must be to encounter repeated billing issues despite assurances from our team, including a personal guarantee from Trevor Fox, our former VP of Sales. Your expectation for these issues to be resolved, especially after raising them directly with us, is completely reasonable.
Regarding the latest incident you've mentioned, it occurred due to us making necessary adjustments to the offsetting calculations specific to your store. Unfortunately, these adjustments coincided with the passing of the 1st of the month—our standard billing timeframe—leading to an erroneous charge. Please know that we recognized this mistake promptly and have since resolved the issue, adjusting the billing accordingly.
I'm not good with technology at all, but this app is so easy to use and install. Simple, clean, and helps the environment! I mean, what more could you ask for?! Super rad, everyone should have this!
EcoCart is amazingly easy to implement and much loved by our customers (on Simbly.com). The messaging that appears in the shopping cart about carbon-neutral shipping has improved our conversion rates, enabling us to grow our business and reduce our impact on the planet. Implement this immediately. You'll be glad you did.
This app was AN AMAZING CHOICE TO ADD TO MY SHOP! I love the idea behind it and the meaning of the app. Customer service is top notch and i highly recommend utilizing them.
Atendimento
EcoCart pode responder a qualquer pergunta que você tenha sobre o app EcoCart: Carbon Neutral Orders
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