Galleri med utvalda bilder
En hållbarhetsplattform som beräknar och kompenserar för koldioxidutsläppen från onlinebeställningar.
Driv onlinekonverteringar genom att skapa transparens kring den ekologiska fotavtrycket av beställningar och erbjuda en lösning för att kompensera för detta fotavtryck. Utnyttja sedan insikter från kundernas hållbara beteenden för att återengagera dem och driva ytterligare åtgärder som leder till högre livstidsvärde.
- Koldioxidneutral utcheckning
- Hållbarhetsanalys och insikter
- Fler-sidiga hållbarhetsupplevelser
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Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
Kassa, recharge, yotpo, loyaltylionKategorier
Priser
Externa avgifter kan debiteras av EcoCart separat från din Shopify-faktura. Mer information
Gratis
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Alla avgifter debiteras i USD. Se alla prisalternativ
Recensioner (155)
I'm extremely disappointed with my experience using EcoCart for our website. Initially, their team was responsive and communicative, but once we activated payments, they suddenly became unresponsive.
We've been waiting for over two months for a reply regarding a specific case, and it feels like they've ghosted us. I've sent multiple emails (three, to be exact), but there's been complete radio silence.
The lack of support and communication is alarming, and I've started to question the legitimacy of this app. It's unacceptable that there's no clear way to contact their team or get assistance when issues arise.
While the idea of carbon-neutral orders is great, the poor customer support and unresponsive team make it difficult to recommend EcoCart to others. Hopefully, they'll take steps to improve their support and communication channels.
Until then, I'd caution others to think twice before using this app.
Although I like the product and the installation process was quick and smooth, we've been with EcoCart for over 6 months and each time we have been overbilled. I've emailed each time regarding this issue and promised it is fixed, including a guarantee from VP of Sales Trevor Fox, and yet it keeps happening. Unfortunately it has happened again this past month, and despite emailing my CSM and Trevor twice now, I have yet to hear a response—completely unprofessional. If it wasn't for such poor customer service, at even the VP level, I would give 5 stars.
We are genuinely sorry to hear about your experience with EcoCart, and we deeply appreciate you taking the time to provide your feedback, despite the challenges you've faced. It's clear that you value our product and had a positive start with the quick and smooth installation process, which makes it even more disheartening to hear that the billing issues have negatively impacted your experience.
We understand how frustrating it must be to encounter repeated billing issues despite assurances from our team, including a personal guarantee from Trevor Fox, our former VP of Sales. Your expectation for these issues to be resolved, especially after raising them directly with us, is completely reasonable.
Regarding the latest incident you've mentioned, it occurred due to us making necessary adjustments to the offsetting calculations specific to your store. Unfortunately, these adjustments coincided with the passing of the 1st of the month—our standard billing timeframe—leading to an erroneous charge. Please know that we recognized this mistake promptly and have since resolved the issue, adjusting the billing accordingly.
I'm not good with technology at all, but this app is so easy to use and install. Simple, clean, and helps the environment! I mean, what more could you ask for?! Super rad, everyone should have this!
EcoCart is amazingly easy to implement and much loved by our customers (on Simbly.com). The messaging that appears in the shopping cart about carbon-neutral shipping has improved our conversion rates, enabling us to grow our business and reduce our impact on the planet. Implement this immediately. You'll be glad you did.
such a great app! Love that we can provide an eco-friendly option to our shipping as a sustainable brand. I even find that my clients choose to donate when they are picking up. The integration is user-friendly and the EcoCart team is so helpful. I highly recommend this app to any business!
Support
EcoCart kan svara på eventuella frågor du har om EcoCart: Carbon Neutral Orders.
Resurser
Lansering
14 maj 2020
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