Ecologi: Plant Trees per Sale
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It has take very long to improve few aspects. Also the cost of tree planting is 20 cnets more expensive than buying it on the shop, that is not correct. Still does not offer an option to also let the customers to pay for funding the tree planting or now the carbon removal. This should be an option so that we dont need to cover all the costs. It would be great if your app could calculate the CO2 impact of the shipping from the products from origin to the customers place. Including products that are first imported and then distributed from a Warehouse for exampel in the UK.
Hi there, thank you very much for your feedback and taking the time to leave us a review. Both delivery emissions and allowing your customers to fund impact on your behalf are on our radar as potential future features. I've reached out to you separately via email if you'd like to help us explore some of these options further. We'd really love your input.
On the tree price, our Impact Shop price for trees is actually $0.89 per tree, so Shopify trees are slightly cheaper at $0.80. I think what might have happened here is that you were looking at the GBP price which is £0.60 per tree. Apologies for any confusion here.
Hope we can connect soon to discuss your feedback further and thank you again for raising it.
Although my store is new and in the early development stage I have found ecologi easy and straightforward to set up and use. I'm happy to be able to show that my store is having positive impact on the environment one sale at a time.
Great and easy to use.
I love Ecologi and I'm bvery happy that we are able to use this app to integrate our existing work with them into our shopify shop (we already have been using the carbon offset for employees for a while now). The only thing I would love to see added is an option for customers to overcompensate the amount of carbon compensation, and maybe something like a badge? Currently we just coded the latter into the shop theme ourselves.
Thanks so much for the feedback. We have recently introduced a native theme extension for our app, allowing you to easily show your customers your impact on your product pages. We have also logged your feedback regarding the option for customers to overcompensate your impact.
Easy to set up and track. Helps customers feel good about their purchase and us to easily make an impact!
Thanks! Appreciate you taking the time to leave feedback and for the review. We've recently released a nice update you might be interested in. You can now enable tree planting receipt emails for your customers. As you mentioned our app helps customers feel good about their purchase, our new emails take this to the next level with sending them the exact details of their tree. You can learn more about this feature here: https://ecologi.canny.io/changelog/tree-receipt-emails
Thanks for being part of the Ecologi family!
We had to downgrade our rating from 5 stars to 1 star. Our profile with Ecologi is constantly showing server errors or other errors related to rendering the website. This causes big confusion with our customers and ultimately in them loosing trust into our business if our climate action claims are not verifiable by them. Support was useless so far and told us 3 times that the problem was fixed althought it wasn't fixed. We sent screenshots of the problem each time and yet no one seems to care but rather send a canned response that the problem is fixed when it isn't.
Hi there,
We're really sorry to hear about your experience and that you've had to downgrade our rating from 5 stars to 1 star.
We've recently been experiencing some 404 issues with the Ecologi site which resulted in it intermittently going down. Our tech team have worked hard to deploy a fix for this and has confirmed that the issues are now resolved and that the website is functioning as normal. We understand completely your frustrations with this issue and that you've not received a great customer experience.
At Ecologi, we always aim to provide the highest quality customer support, assisting our members to meet their climate action goals. Once again we're really sorry to hear that this hasn't been your experience on this occasion.
As a result of this, we'll be reviewing our Shopify app to highlight improvements that can be made, as well as improving our uptime status messaging and the support of the Shopify app. We hope that you'll continue to use Ecologi as your tree-planting partner 🌳
Best wishes,
The Ecologi team 🌱
Super easy to set up. Tree pricing is surprisingly low. I'd love to see a bit more integration into my shop interface, to help draw attention to the trees being funded with each purchase so I could use this positive action also to better leverage this awesomeness for my own branding, but for now I can add a bunch of this stuff myself manually, and am just happy at how easy it was to get started.
They have awesome and interesting projects which make a real difference in the environment. It is all automate once the setup is done which is super easy.
Love Offset Earth and their mission. Besides a business account to offset for our staff, we now also have this app enabled to further compensate for all our shipments that obviously do not help. Simply enable and go!
We absolutely love this app, what a great idea. So easy to set up. A great chance to do some good whilst boosting sales as well.Looking forward to working together & seeing our forest grow. Brilliant! :) *****