Avaliações (6)
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We had some startup issues with sync product variants but the support of Ecom Pro Solutions came through and offered a solution. The app/pluggin works perfectly now.
Very easy to use and effective app to import all Bol.com orders into Shopify.
For inventory management and fulfilment reasons I want to import a copy of all these orders to Shopify, and this tool does exactly that. The developer has been responsive to my requests and helped me out effectively. I can definitely recommend this app to others looking for a similar solution.
sync stroe product doesn't work, we mail them and no respond
Dear User,
First, please accept our sincere apologies for the delay in responding to your support request. We experienced an unexpected and tragic situation last month, as a key member of our support team passed away in a serious accident. This unfortunate event temporarily affected our ability to provide timely assistance.
We have now fully resumed our support operations and are ready to look into your issue promptly. Kindly reinstall the app and we will ensure your request is prioritized.
Thank you for your patience and understanding during this difficult time.
Warm regards,
Ecom Pro Solution
De app synct niet met Bol.com je betaald wel maar helaas werkt het niet, ook is er geen support channel alleen via email en dus moet je maar afwachten tot en of er iemand reageert
Dear User
First, please accept our sincere apologies for the delay in responding to your support request. We experienced an unexpected and tragic situation last month, as a key member of our support team passed away in a serious accident. This unfortunate event temporarily affected our ability to provide timely assistance.
We have now fully resumed our support operations and are ready to look into your issue promptly. Kindly reinstall the app and we will ensure your request is prioritized.
Thank you for your patience and understanding during this difficult time.
Warm regards,
Ecom Pro Solution
*Update*
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Thank you for reaching out and clearing out the cause of the delay.
I understood the situation and therefor I have updated the app rating based on your prompt action to respond to my complain.
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I am not happy with the app as well as with the support. No matter how many times I reach out to them, there will be no response at all even an acknowledge of receiving the inquiry.
Please cancel my subscription as I do not want to continue with such service.
Note: it will be nice to add feature for seamless subscription cancellation option.
Hello sir, we apologize to you for reaching back to you late on our support email, as our support account was locked
We have contacted you on your email for your query, feel free to let us know how we can help you further
Regards
Ecom Pro Solution