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*Update*
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Thank you for reaching out and clearing out the cause of the delay.
I understood the situation and therefor I have updated the app rating based on your prompt action to respond to my complain.
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I am not happy with the app as well as with the support. No matter how many times I reach out to them, there will be no response at all even an acknowledge of receiving the inquiry.
Please cancel my subscription as I do not want to continue with such service.
Note: it will be nice to add feature for seamless subscription cancellation option.
Hello sir, we apologize to you for reaching back to you late on our support email, as our support account was locked
We have contacted you on your email for your query, feel free to let us know how we can help you further
Regards
Ecom Pro Solution