Overall rating Based on 11 reviews
Garbage service, their "Personal Logistics Manager" is a joke. Stopped picking up my calls, and their support number has no clue who he is. Product itself works, no option to bulk ship orders either.
DO NOT USE THIS SERVICE/COMPANY.
People dont fall in their trap . I am a sufferer. I am a premium user with Rs50000 one time package. But their payment is very bad . They will not give you COD remittance on time. When you call their help line they will say your payment will be credited to you in one hour. But they never will . most of the times they do not even pick up their seller helpline no. They will delay your payments by more than two weeks and the will say they have not received the money of courier, there are rains in Mumbai,there was a andolan in Mumbai.and so on. They will find various reasons to delay your money. They even dont reply to mails. Need more details contact at email@example.com.
Will recommend all prospective entrepreneurs to stay away from ZEPO if you wish to run a smooth and long term business. They will ruin your business and instead of scaling up your business you will be forced to follow up with zepo for pick ups, deliveries, remittances etc
My Company name: IMEORA Website: www.imeora.in Zepo id: 88854
Read zepo reviews on Google or app store and you will see my detailed review.
I can spend whole day writing about my super bad in fact worst experience with Zepo but for now I have kept it to the point.
It's a genuine Zepo review, stay away...trust me
- Below Average support
- App take at least 2-3 mins to load
But the product works and is better than Shiprocket
Do not buy this app. Zepo people insist you to pay outside shopify + they charge monthly fee + they charge commission on shipping upto 20%. I have paid 8 month advance and after that I know this. so we request to all do not buy.
Zepo couriers really saved all the trouble, now i can finally ship my orders without any hassle and at a much lower cost than shipping directly from any couriers service. If you're looking for something to take your logistics to the next level, then this is the right app for you. Awesome and very help full team
Shopify and zepo integration helping us a lot. Earlier it was time consuming. Now all the information is getting auto filled.
Only one single issue is that email ID letter limit is 15 only.
Please work on it.
Thanks & regards, Mayur
Great Customer Support, Easy Integration, Competitive Pricing, - Works well for small businesses in INDIA.
Edit 2/2/2018 -
Improved a lot in service, especially with customer support. Thanks team for listening to my voice and helping me with a resolution! - I hope this continues! I am rating it back to 4 stars based on the service offered in the last 4 months. Keep the good work going- Appreciate all your efforts!
Edit - 06/25/2018
Worst customer service! - no one responds to calls or mails. Better to work in direct partnership with courier companies. STAY AWAY!!!!! Need more details reach me @ firstname.lastname@example.org
Having been associated with Zepo for more than two months now, i moved from other courier service providers to find that 1) The shipping rates are quite competitive 2) The support is responsive 3) The most transparent rates of a particular courier we have seen till now
Till now the experience has been wonderful. Hopefully it continues its services in the future in the same way! Keep up the good work
Zepo has a good support team and easy to implement plugin. Recommend it for a hassle free experience. Keep up the good work!