Anmeldelser (3.840)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
16. oktober 2023

Great support and help by Andy. Had some design ideas I wanted to implement into the page and he helped me to do it quickly. Recommend using this app

AstroSphere
USA
7 dage bruger appen
25. juli 2023

Very easy to use, support customer is great. i highly recommend use this app to build your web store

The Alteriste
Vietnam
3 måneder bruger appen
4. august 2023

This app is top-notch. It allows me to create beautiful product pages as if I were using ClickFunnels. The best of the best. Thank you for your outstanding work.

Tele-boutique.fr
SAR Hongkong
22 dage bruger appen
15. november 2023

Very good app especially for free users. The customer service is excellent and always there to help you with any issue. Andy was very helpful in explaining or getting to the bottom of any problem I was having.

Hermit Kingdom
Storbritannien
2 dage bruger appen
3. november 2023

Olivia was great. She was super helpful and very responsive giving me both tips and vids on how to solve my problem

Astral
USA
3 måneder bruger appen
7. august 2023

The app offers loads of features in its free plan, their customer service is prompt and very helpful. I use the app all the time.

Potenza
Tyrkiet
Cirka en måned bruger appen
25. september 2023

Truly fantastic customer service and support. Excellent app for those who don't want to mess with the code.

foodpropslover
Italien
Cirka 2 måneder bruger appen
10. september 2023

Make website easy to build, I made the website in a day using EComposer.

Faura
Indien
2 måneder bruger appen
24. oktober 2023

Sometimes customer support is offline and unavailable, but when they are available they are friendly and helpful. However, the app itself if often fickle and finicky. While support agents are helpful and professional too often there is a breakdown in communication or a misunderstanding of what is actually needed. Often the assistance provided results in undesired changes in my landing page design that require multiple attempts to correct what was incorrectly executed. This has caused lost time, many redos, and frustration on my end as the user of this app. I'd like to recommend it, but unsure that I would.

Suzette D. Harrison Books
USA
13 dage bruger appen
EComposer svarede 1. november 2023

Hi there,

This is Rainy, Customer Success Manager at EComposer. First of all, thank you so much for your review. And I am truly sorry for your past experience.

There are several things I would to clarify:
1. Customer support is not available sometimes. Actually we're aware of this delay response due to the thin resources of customer support at the time you connected us. And we are putting more people in that shift to ensure no more wait.
2. Misunderstanding your question: I did review this mistake (one CS agent sent you the wrong document while actually you asked for another thing) with the whole team and we will make sure to read it carefully before giving assistance.
3. Other issues like copy color code, adding date of birth field on contact form, etc. we've contacted you to guide the solution.

Kindly give us another chance to improve these. I hope you will have a better experience now.

If you need further assistance, freely free to contact us anytime.

Best,
Rainy

8. november 2023

We've been using this tool for a few days now and i can say this is an amazing app! The support is superb as well.

Tiny Boat Nation
USA
15 dage bruger appen