Anmeldelser (3.989)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
Redigeret 14. november 2023

I am updating my rating to 4-star from 2. Here is why:
Previously I was unhappy about the experience I got from this app and made my review 2-star. However I didn't quit using it since its features were quite well. After then the executives and customer support team had contacted with me and supported me to create my own landing pages with ease.

Anytime I face with an issue (and it is couple of times per day) they helped me, solved my issue and showed how to do it later. They were quite positive and helpful. The technical features are already good, but one should know the limitations.  Thus I created couple of pages, tested and published them.

I highly recommend using this app. And now, why it isn't 5-star? Well, I need more time to rate it again. 5-star means perfect, and I really need to know if it is so.

--- my old rating was 2-star --
Quite a challenging experience for me.

1. The templates are impressive.
2. User-friendly interface with full control over details.
3. Caution! The undo feature is disabled once you save, costing me two hours of work.
4. All visuals are copyrighted, which I learned the hard way. Using your own images significantly delays publishing.
5. Some images are labeled "preview only," which actually applies to all images, even background gradients. Essentially, you're working with a blank canvas.
6. The preview looks great, but issues arise only after publishing. Don't trust it.
7. Customer service is hit or miss, and not particularly eager to resolve issues.

I'd honestly rate it a 1, but given that many 5 and 1-star reviews seem fake, I'm giving it a 2 for authenticity.

studiomoien.com
Luxembourg
22 dage bruger appen
EComposer svarede 1. november 2023

Hi there,

This is Rainy, Customer Success Manager at EComposer.
Thank you for your insightful feedback & I am truly sorry for your experience.
I would love to clarify some points as follows:

3. The undo/redo is disabled after you publish your page to optimize the editor efficiency and speed. We design the Revision history function so you can just go there and revert your old version if you want. So it is the alternative for undo/redo.

4 + 5 + 6. All of these issues are related to images in our templates that are not able to be used in your live site. We've updated this, which allows you to use almost images from prebuilt templates except related product images, which you normally need to change to yours.

7. Customer support is delaying a bit at the time you reached out. We're aware of this issue and is putting more people at that shift to make sure users no need to wait.

I am really sorry for your past experience and thank you again for staying with us.
I hope you will have better experience from now.

Best regards,
Rainy

7. april 2023

Amazing with a lot of awesome features that make your life a lot easier! And the support is amazing and real quick. I highly recommand!

Soukdiscounts
Marokko
Cirka en måned bruger appen
16. maj 2023

Mia is excellent, very helpful, and communicative. She was able to help address and fix the issues we were having. Thank you again Mia.

BBG Refund Firm
USA
Cirka en måned bruger appen
19. juni 2023

Very fast support, the app is not simple to understand, but if you work often with it you start being efficient. Love it !

Etosha Sports
Schweiz
Cirka en måned bruger appen
Redigeret 27. juni 2023

I was extremely impressed with the support application from the moment I started using it. The user-friendly interface and extensive features convinced me to upgrade to a paid plan. When I encountered a small issue, the support team responded immediately. Olivia, the support representative, was incredibly helpful and resolved the problem within minutes. I highly recommend this application for its exceptional support and outstanding functionality.

Online Storr
De Forenede Arabiske Emirater
Cirka en måned bruger appen
25. september 2023

Fácil de configurar y lo mejor es el soporte técnico, muy rápido y eficaz.

LookMyMood
Spanien
29 dage bruger appen
Redigeret 15. september 2022

EComposer gets the job done. Perfect for sales pages for your products. The support is great as well, very fast and efficient in assisting with anything you need.

DeskStand™
Sydafrika
Cirka en måned bruger appen
21. november 2023

So easy to use!

Author Ceramics
New Zealand
13 dage bruger appen
26. februar 2023

Helped solve the problem very quickly and explained very clearly. definitely recommend.I will definitely use this application for my store.

ledesigncustoms
Letland
Cirka en måned bruger appen
20. november 2022

I created a new homepage and it looks amazing! I didnt know how to upload it but Susan my chat person was amazing, solved the problem in under 1 minute. love this app

Pressed Creations
USA
Cirka en måned bruger appen
EComposer svarede 21. november 2022

Your words made our day and motivate our work a lot. Thank you so much! We hope EComposer will help you have a dream store you want and hence get more customers. Cheer!