Rezensionen (3.770)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
31. Juli 2023

I have received quick support through the chat, and the answer was very efficient. Still building, but finding it fairly intuitive. Thank you :)

verandacollection
Kanada
6 monate mit der App
Bearbeitet am 14. November 2023

I am updating my rating to 4-star from 2. Here is why:
Previously I was unhappy about the experience I got from this app and made my review 2-star. However I didn't quit using it since its features were quite well. After then the executives and customer support team had contacted with me and supported me to create my own landing pages with ease.

Anytime I face with an issue (and it is couple of times per day) they helped me, solved my issue and showed how to do it later. They were quite positive and helpful. The technical features are already good, but one should know the limitations.  Thus I created couple of pages, tested and published them.

I highly recommend using this app. And now, why it isn't 5-star? Well, I need more time to rate it again. 5-star means perfect, and I really need to know if it is so.

--- my old rating was 2-star --
Quite a challenging experience for me.

1. The templates are impressive.
2. User-friendly interface with full control over details.
3. Caution! The undo feature is disabled once you save, costing me two hours of work.
4. All visuals are copyrighted, which I learned the hard way. Using your own images significantly delays publishing.
5. Some images are labeled "preview only," which actually applies to all images, even background gradients. Essentially, you're working with a blank canvas.
6. The preview looks great, but issues arise only after publishing. Don't trust it.
7. Customer service is hit or miss, and not particularly eager to resolve issues.

I'd honestly rate it a 1, but given that many 5 and 1-star reviews seem fake, I'm giving it a 2 for authenticity.

studiomoien.com
Luxemburg
22 tage mit der App
EComposer hat geantwortet 1. November 2023

Hi there,

This is Rainy, Customer Success Manager at EComposer.
Thank you for your insightful feedback & I am truly sorry for your experience.
I would love to clarify some points as follows:

3. The undo/redo is disabled after you publish your page to optimize the editor efficiency and speed. We design the Revision history function so you can just go there and revert your old version if you want. So it is the alternative for undo/redo.

4 + 5 + 6. All of these issues are related to images in our templates that are not able to be used in your live site. We've updated this, which allows you to use almost images from prebuilt templates except related product images, which you normally need to change to yours.

7. Customer support is delaying a bit at the time you reached out. We're aware of this issue and is putting more people at that shift to make sure users no need to wait.

I am really sorry for your past experience and thank you again for staying with us.
I hope you will have better experience from now.

Best regards,
Rainy

23. Juli 2023

Got amazing support from Jade. She went over and beyond to support me on a widget for my store. She worked quickly and the solution was exactly what I needed.

Annie's Freeze Dried Treats
Vereinigte Staaten
2 monate mit der App
2. August 2023

I'm thrilled with the page builder's functionality and the incredible support from Anna. The builder's user-friendly interface and customization options helped me create stunning web pages effortlessly. When I encountered a technical issue, Anna from chat support was knowledgeable and patient, guiding me until it was resolved. Thanks to the page builder and Anna's exceptional support, I now have a powerful tool to create captivating websites. Highly recommended!

My Store
Indien
2 monate mit der App
9. Juli 2023

very simple and seriously you can make your site much better with a lot of free themes, customer service is already very helpful, I recommend this application

Mizzywear
Vereinigtes Königreich
Etwa 2 monate mit der App
31. Oktober 2023

MIa from the team has has proved exelent support every step of the way, i highly reccomend this app!

Grumpy Monkey Official
Vereinigtes Königreich
9 monate mit der App
11. Oktober 2023

number one app for building a website. simple, fast and transparent, you have everything you need. the customer care team is fast, reliable and always available. thanks to Mia and Olivia

RAREE
Italien
Etwa 2 monate mit der App
31. Mai 2024

The support team is really good its one of the best

TheUltrastore
Indien
2. Oktober 2023

Amazing page builder. Great and very friendly costumer support team. Thank you for your help guys

Zaztastic
Vereinigte Staaten
6 monate mit der App
9. August 2023

Great help from the Anna and Jade! Really easy to use template builder and great service to match. Gave me great options to achieve what I need to do.

Clearchoice Products Pty. Limited
Australien
7 monate mit der App