Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
4 de mayo de 2023

There have been a few bumps hit while designing my store, like glitches with the live page view and with font selection. However, EComposer support has been excellent and quickly came to my rescue. Without their support I would still be going around in circles. They were persistent and kept on with me until my issue was resolved. The page builder has some great features and I'm looking forward to having a great website!

Lifestyle Market Shop
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 31 de diciembre de 2022

At first the support was Fantastic, quick and verry competent.
I recommend these guys, but the quality in the support is up and down, make sure you get one of the good ones. The app has a nice price tag.

After a day or two, the support was slower and slower. A few times the support person just stopped communicating with me. They just left.

One time the support helped me with a thing and deleted everything that i had worked on for 4 days!! The comment was something like, "Next time, make sure you save before asking us to help you". This was scary, lucky you can go back in time to reload old versions.

The without a doubt best consultant is Jennie, super competent and friendly.

There wear several things that the app doesn't do, for example, you can't add a top menu. I needed a 3 step function to chose product that they could not get to work.

Make sure you check the mobile version of your page. Mine was really ugly with formats that was really bad. They told me that they need to escalate it to the developers. Strange, since I only use their on built in functions.

Söner by Sweden
Suecia
11 días usando la aplicación
EComposer respondió 28 de diciembre de 2022

Thank you for your review and on behalf of EComposer, I truly apologize for your experience since it was not smooth as you expected. We tried to cover 24/7 support even on new year's days but the support team will be thinner than on normal days.
I really hope for your understanding!

For the functions you request, our team has noted back and please rest assured that we will take a look on it soon.

Wish you all the best on this new year and we hope to serve you better next time. :)

Best,
Maria - EComposer Customer Success Manager

8 de septiembre de 2022

C'est une bonne application pour effectuer des landing pages. Il y a quelque bug mais le sav est trés réactif

CLOUD VAPOR
Francia
9 días usando la aplicación
30 de octubre de 2022

Probably the best page building app on Shopify, really easy to use and lots of great features.
Lost one star because it's not mobile optimised. I don't always have time to get my laptop out to change stuff on my store. The Shopify app lets you do almost anything on the app, but this app can only be used on a laptop.

Nantwich Cheese
Reino Unido
4 días usando la aplicación
EComposer respondió 31 de octubre de 2022

Thank you for your great words for EComposer. About the mobile use, actually for page builder app like EComposer, it is not recommended to use the app on mobile. Since EComposer helps you build pages using a live drag drop editor, with hundreds elements options, it's easier for you to customize your website on a large screen like laptop.

I hope this make sense and you understand for us.
If you need any further assistance, just reach out support anytime.

Thank you!

Fecha de modificación: 20 de octubre de 2022

Very good page building tool. We found it very easy to work with the tool and found the adaptation to spotify seamless. Maxine was very helpful. No headaches at all.

AirXpansion Paragliding
Estados Unidos
Alrededor de 23 horas usando la aplicación
EComposer respondió 20 de octubre de 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

22 de enero de 2023

It's been cool so far. The most helpful tool has been the chat feature with a live rep. Some of the building took extra time to orient myself with the tool. To identify what and where I was making changes. Having a chat made it a quicker process to get questions answered. I didn't have to spend hours YouTubing.

Family Reunion
Estados Unidos
Alrededor de 6 horas usando la aplicación
22 de septiembre de 2022

新規HP立ち上げのためこちらのアプリの導入を検討しました。
まだ実装はできていませんが、初期段階でのチャットのやりとりがスムーズで好印象です。使用してみての使い心地はこれから楽しみです。
Thank you Susan!

ergopouch Japan
Japón
Alrededor de 1 hora usando la aplicación
EComposer respondió 22 de septiembre de 2022

Your feedback is our treasure! Thank you so much. We would love to know more how we can make the experience even better? :) Let get in touch and we're all ears

7 de septiembre de 2022

Fast support and kind, when I try the plugin I will leave a more in-depth review on its functionality

Queen Helena
Italia
15 minutos usando la aplicación
25 de febrero de 2024

Cannabiothek
Alemania
5 meses usando la aplicación
Fecha de modificación: 13 de mayo de 2024

CurlyGirlMethodClub
Reino Unido
11 días usando la aplicación
EComposer respondió 2 de mayo de 2024

Hi there,

This is Anna - Customer Success Manager at EComposer.
First of all, I am truly sorry for your experience with us. I totally understand your frustration in this case.

After reviewing your chats with our support agent, unfortunately, we can't find your initial issue report - this is the problem with the chat tool, and we're working with them to sort it out. Again I am sorry for any delay on our response.

Regarding the issue you mentioned: You want to tag contacts collected via the form. This actually could be done using unique labels & our team has reached out to guide you how to do it shortly.

I hope you can give us another chance to assist your page building journey.

Looking for your response soon.

Best regards,
Anna