EComposer Landing Page Builder
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This is the best website builder built into Shopify. Really recommended to begineers
EComposer has been wonderful and easy to use.
Any questions that we have had have been resolved in a timely and professional manner. Shoutout to Mia for the amazing assistance!
I am updating my rating to 4-star from 2. Here is why:
Previously I was unhappy about the experience I got from this app and made my review 2-star. However I didn't quit using it since its features were quite well. After then the executives and customer support team had contacted with me and supported me to create my own landing pages with ease.
Anytime I face with an issue (and it is couple of times per day) they helped me, solved my issue and showed how to do it later. They were quite positive and helpful. The technical features are already good, but one should know the limitations. Thus I created couple of pages, tested and published them.
I highly recommend using this app. And now, why it isn't 5-star? Well, I need more time to rate it again. 5-star means perfect, and I really need to know if it is so.
--- my old rating was 2-star --
Quite a challenging experience for me.
1. The templates are impressive.
2. User-friendly interface with full control over details.
3. Caution! The undo feature is disabled once you save, costing me two hours of work.
4. All visuals are copyrighted, which I learned the hard way. Using your own images significantly delays publishing.
5. Some images are labeled "preview only," which actually applies to all images, even background gradients. Essentially, you're working with a blank canvas.
6. The preview looks great, but issues arise only after publishing. Don't trust it.
7. Customer service is hit or miss, and not particularly eager to resolve issues.
I'd honestly rate it a 1, but given that many 5 and 1-star reviews seem fake, I'm giving it a 2 for authenticity.
Hi there,
This is Rainy, Customer Success Manager at EComposer.
Thank you for your insightful feedback & I am truly sorry for your experience.
I would love to clarify some points as follows:
3. The undo/redo is disabled after you publish your page to optimize the editor efficiency and speed. We design the Revision history function so you can just go there and revert your old version if you want. So it is the alternative for undo/redo.
4 + 5 + 6. All of these issues are related to images in our templates that are not able to be used in your live site. We've updated this, which allows you to use almost images from prebuilt templates except related product images, which you normally need to change to yours.
7. Customer support is delaying a bit at the time you reached out. We're aware of this issue and is putting more people at that shift to make sure users no need to wait.
I am really sorry for your past experience and thank you again for staying with us.
I hope you will have better experience from now.
Best regards,
Rainy
very good app it helped me with setting my store easily and more sufficiently and it has a very good customer service
A fantastic application, the best thing for me is the app's incredibly dedicated and helpful staff. They are accurate, very friendly, and I really miss them.
Jimmy from support is very attentive and resolved all my doubts without watching the clock. I recommend him to everyone!
Only just started using this, but the possibilities seem endless. it really tidied the site. very happy customer
love you jennie your support is very helpful
Extremely helpful and very friendly. Great!
EComposer's customer service is great! (Shoutout to Andy) I was struggling with some issues on building a page and went to reach out to them, and they were so friendly and responsive!