EComposer Landing Page Builder
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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Oliver assisted me with layout/display issues I was having with my instagram feed. Olivia was able to rectify my issues quickly and efficiently
The team is so goated. Andrew, who's the guy that replies most of the time, does everything I can't do, and he does it incredibly fast. There's everything needed, and even if there's not what you look for, the team can add code for you
Andy from support was excellent! thanks Andy
Thought I had found a godsend as I believe shopify's standard website editing tools to be pretty clunky and boring.
Unfortunately after a few days of use the edits i made on the app were not reflecting on the published web page. I reached out to customer support for help, and was told the problem had been fixed. The problem had most definitely not been fixed, which i relayed back to the customer support agent i was dealing with. This happened three more times.
Finally i got an email back that had fixed my problem. Guess how. They deleted half of the contents of my page which i had spent hours adding. Voila! That'll do it!
Absolutely criminal that these people are paid to work in the CS industry
Hi there,
I am Maria - Customer Support Manager from EComposer app.
I’m sorry to hear about your recent experience with our app and that our staff didn’t meet the level of service we strive for.
In your case, I found that all you wanted when you contacted our support team was to reduce the height of the section. But it seems that the conversation was not smooth and our staff did not really understand your question right. I have to say sorry about that! Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Related to your concerns, I want to clarify somethings here a bit: The height of the section completely depends on the height of the content inside, to reduce the height of the section, we need to arrange and optimize the content inside.
We followed up via email so that our team could better assist you in detail. I hope you understand and continue to support us.
Best regards,
Maria
I spent 4hrs figuring out why my link was not directing customers, and Mia with Ecomposer solved that issue for me within minutes. She truly made my day and its important for me to get support frustrating times like that. Every error means profits loss, but with the support I receive, I feel can get help.
Fantastic, made my experience building a clean store way better. Jade from customer service helped me out really fast and explained exactly how i could fix my problem.
This app is really good and much thanks to Anna. She offered me so many help! I like this app!
Great app, great customer service. Easy to implement and high flexibility.
Eric delivered quick and on point support, looking forward to using ecomposer!
Great features that allows for vast customization. Interface is technical but intuitive nonetheless, you'll get used to it eventually. The customer support team was excellent in helping me with an app integration issue.