EComposer Landing Page Builder
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (4.738)
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Please do not install this app. This app injected code that ruined our site, after installing it nothing was working...NOTHING! Our menu is gone, products not displaying, the shop is not working, same with menus, footer. Every hour the site is down cost us money.
Now we don't know what to do to go back and have the site functioning again. We will need to spend money with a developer to get the site back.
Apps like this shouldn't be even allowed, the damage caused is considerable, there's no easy way back to recover what you have built. Even the support doesn't know what happened and how to fix it.
Hi there,
I'm Maria, the Customer Support Manager for the EComposer app. I would like to send you the deepest sorry for your experience.
After thoroughly investigating the issue, we found that there was a conflict between EComposer Page Builder and the Locksmith app. And the issue has been fixed within few hours.
It's important to note that Locksmith has a notice on their site indicating that their app is not compatible with page builder apps (so every other page builder can get the same issue). We did make it compatible from our end previously, maybe Locksmith had some updates recently so that cause the issue. I believe everything is fine now on your site.
Once again, we're truly sorry for the inconvenience, and we appreciate your understanding. Hope you can give EComposer another try & let us assist you achieve your goal.
Best regards,
Maria
Muito top, graças ao Andrew consegui resolver um problema.
Está de parabéns Andrew, sucesso.
very good
Website would change in between edits without my discretion, product page would break and support are pretty terrible at understanding what you need fixing. After stating I needed the product on the product page fixing, they asked me if the testimonial section was the area I needed fixing.
Hi there,
Maria here - Customer Support Manager from EComposer. I sincerely apologize for the issues you’ve encountered with your store.
To help us thoroughly investigate and fix these problems, we kindly ask if you could reinstall the EComposer app. Once the app is reinstalled, we’ll be able to identify the root cause of the errors and take the necessary steps to correct them. Really hope you can give us another opportunity to assist you and make everything right.
Thank you for your patience, and we hope to hear from you soon.
Best regards,
Maria
I just started using this app and haven't figured out how to use it yet, but Susan's professional and efficient help has amazed me. I'll continue using it to see how it works.
muy buena, me atendieron muy bien en atencion al cliente, olive fue encantadora
They serve quickly and are attentive, very good
Friendly and fast support, easy to use, prices are awesome, recommend it for everyone! Andy is one of the best! :D
great customer sevice! amazing.. andy is the boss man! giving the greatest help...
thank you ecomposer support you're the best support team thank you susan for your help