Recensioner (3 720)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
14 september 2022

The customer service is very dedicated and can be weighed in gold. Especially with complicated implementations and precise design ideas, a constantly available customer service is the be-all and end-all. Shoutout to Andy.

Studio Sen
Tyskland
Ungefär 10 timmar användning av appen
15 december 2022

Easy, fast and beautiful page builder, both for beginners or professionals. Support is quick and well.

Netdressed
USA
Ungefär 10 timmar användning av appen
EComposer svarade 15 december 2022

Thank you very much for your review. It means a lot to us. Hope EComposer can bring more customers for you. Feel free to reach out support any time.
Have a great day! :)

10 augusti 2022

Nice app and Anna from support team was great. :) highly recommend this app if you need an easy way to build your pages

Stoc Casa
Portugal
Ungefär 10 timmar användning av appen
Redigerat 31 december 2022

At first the support was Fantastic, quick and verry competent.
I recommend these guys, but the quality in the support is up and down, make sure you get one of the good ones. The app has a nice price tag.

After a day or two, the support was slower and slower. A few times the support person just stopped communicating with me. They just left.

One time the support helped me with a thing and deleted everything that i had worked on for 4 days!! The comment was something like, "Next time, make sure you save before asking us to help you". This was scary, lucky you can go back in time to reload old versions.

The without a doubt best consultant is Jennie, super competent and friendly.

There wear several things that the app doesn't do, for example, you can't add a top menu. I needed a 3 step function to chose product that they could not get to work.

Make sure you check the mobile version of your page. Mine was really ugly with formats that was really bad. They told me that they need to escalate it to the developers. Strange, since I only use their on built in functions.

Söner by Sweden
Sverige
11 dagar användning av appen
EComposer svarade 28 december 2022

Thank you for your review and on behalf of EComposer, I truly apologize for your experience since it was not smooth as you expected. We tried to cover 24/7 support even on new year's days but the support team will be thinner than on normal days.
I really hope for your understanding!

For the functions you request, our team has noted back and please rest assured that we will take a look on it soon.

Wish you all the best on this new year and we hope to serve you better next time. :)

Best,
Maria - EComposer Customer Success Manager

10 december 2022

I have recently installed the app and i works very well, easy to work with and the customer support works even on weekend which is very cool, hardworking people.
A bit limited template wise, not many choose from, but you can work your way around what you have. There is no app that has every single detail that we need to build a perfect product page so we gotta be creative.

The Chic House Decor
Storbritannien
Ungefär 9 timmar användning av appen
EComposer svarade 12 december 2022

Thank you for your feedback on EComposer. We appreciate your suggestions and will try to improve the quality of our app to fit more merchant’s needs like you.

4 augusti 2022

This is great app, I think who ever need to build your page on your own should use this, very easy to use and professional. If you need any help with the app, the customer support team standby instantly. Thank you to the team member Charlotte, great helper.

babymommi.com
USA
Ungefär 9 timmar användning av appen
24 mars 2023

Fantastic app! I have tried LOTS of apps including Page Fly and this is much easier to use with brilliant customer service. I've had a lot of questions today as it's the first time I've used it and everything has been sorted for me, or I've been sent helpful videos showing me how to do it step-by-step. Thank you!

Trippyy Creationss
Storbritannien
Ungefär 9 timmar användning av appen
20 juli 2022

This is a great app. Their customer service has been very helpful. I have not had any issues so far.

Zobie Productions
USA
Ungefär 8 timmar användning av appen
1 december 2022

In theory it should be a great app, because it lets you customise your store completely and has lots of great templates BUT it is so fiddly and time consuming not to mention the amount of times I have had to completely restart because it started doing its own thing. Also the scroll down bars are tiny and annoying. Yeh not for me if they fixed those things so it was easier then I'd go back to it but for right now it's a no

Broken Dolls Club
Storbritannien
11 dagar användning av appen
EComposer svarade 1 december 2022

Hello there,

Thank you so much for taking the time to write a review. We are sorry to hear that our app was not able to meet your expectations. Customer satisfaction is our number one priority and we’d like to speak to you more about this issue with you.

1. Because the app is very flexible so it contains a lot of options to be responsive in all circumstances. I would love to hear more about which step you stuck in. Our support agent is available 24/7 for help.

2. Also "the scroll-down bars are tiny and annoying" => I am not sure what device you used while opening the editor but an important note is the editor
works best on laptop/desktop. It's not possible to drag/drop elements using ipad/phone.

I appreciate to hear more feedback from you. From that we will be able to improve our product by quickly and efficiently resolving the issues that you faced.

Again thank you for bringing this to our attention and waiting to hear from you!

Gratefully yours,
ECompser team

21 november 2022

Awesome customer service! Solved my first difficult issue in no time. ____________________________________________________

SummerSand
Danmark
Ungefär 8 timmar användning av appen
EComposer svarade 21 november 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.